Programme Support Officer

at  Southampton City Council

JOB REFERENCE

14726
Job Description
Are you looking to develop an interesting and rewarding career in an ambitious city? Are you, highly motivated, professional and friendly? Do you want to help us Make Our Best Better? We are looking for 5 x Programme Support Officers to work in our Materials Hub team at Nursling Depot.
Southampton is a city of opportunity. Can you help us deliver the vision for the entire city, ensuring we leave a positive legacy for future generations?
About You:

You will be part of the busy Employment and Logistics team within our Housing Operations Service that carry out repairs, maintenance and project work to over 16,000 council owned properties throughout our estates across the city. Your duties will include;

• Sourcing building materials
• Raising purchase orders to suppliers
• Paying invoices
• Organising the diaries of the Hub Driver Labourers
• Assisting with the day to day management of plant hire
• Updating organisational specific databases
• Minuting meetings
• Dealing with telephone, face to face and email queries
• Supporting the other members of the team

Experience and knowledge in this field is a must.
As the work is varied a flexible approach is required to meet changing needs and tight deadlines. Excellent customer service skills, enthusiasm, and a ‘can do’ attitude is essential as you’ll be our ambassador when speaking to customers and suppliers. You will liaise with residents, peers and colleagues on a daily basis so communication and customer focus will be essential to the role. Organisational, customer service, time management and IT skills are key to this role.

ABOUT US:

We are committed to being a Child and Resident Friendly City where people are proud to live and work and where you can make a significant difference to our local communities. We want Southampton to be a modern city, amongst the best places to grow up, live and work in and we are committed to tackling inequality and to creating a city that is greener, fairer and healthier.

HOW TO APPLY:

The supporting statement section of the application form must be completed, unless there are specific criteria questions for you to evidence against. Applications are shortlisted against the essential and desirable criteria found within the job description for the post. Please refer to the job description when completing your application form and evidence how you meet the required criteria/questions. A CV on its own will not be considered.

• Sourcing building materials
• Raising purchase orders to suppliers
• Paying invoices
• Organising the diaries of the Hub Driver Labourers
• Assisting with the day to day management of plant hire
• Updating organisational specific databases
• Minuting meetings
• Dealing with telephone, face to face and email queries
• Supporting the other members of the tea