Programmer Analyst Senior - COBOL

at  FIS Global

EDUCATION DESIRED :

Bachelor of Computer Science

JOB DESCRIPTION

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

EEOC STATEMENT

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

ABOUT THE ROLE:

This opportunity is for a Mainframe Programmer Analyst Senior for a Service Delivery environment. This programmer analyst position will be required to support mainframe activities to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.
Candidate will be required to perform analysis on COBOL source code, identify programming solutions and install according to prescribed change governance and methodologies. Additional skill set will require knowledge of IMS, DB2, JCL and MVS environment. Strong technical skills, critical thinking and good problem solving skills required. Teamwork, collaboration, and customer orientated is a must.
Training will be provided to the right candidate. This role is remote eligible.

WHAT YOU WILL BE DOING:

• Provides technical support activities for a software production processing environment.
• Installs, maintains, and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses, and reports related problems.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption.
• Creates and maintains complete documentation relative to the support of application software.
• Provides twenty-four hour support for applications and supporting software.
• Provides consultation to internal users about software capabilities and use.
• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.
• Assists development teams in requirements definition, system design and delivery of projects.
• Verifies technical specifications for development projects.
• Acts as project liaison/Services Delivery advocate on projects.
• Assists client support with development of internal and client directed communications related to incidents, problems or known errors.
• Plans and supports application specific disaster recovery activities including development and maintenance of documentation.
• Conducts production support validations/certifications and accepts turnover from development.
• Provides standardized operational reporting metrics to business as well as information technology management.
• Monitors and maintains product availability, capacity and performance for products based on defined service level.
• Provides support to the application security functionality and related administrative and audit services.
• Participates in change management reviews, confirmation of changes implemented and validate associated documentation.
• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24hour on-call role, responding within prescribed response times.
• Other related duties assigned as needed.