Project Analyst, Accounts Receivable

at  Dalhousie University

JOB SUMMARY

Dalhousie Financial Services strives to provide the highest quality financial services and information and ensure the effective stewardship of university assets to the benefit of students and scholarly activities. Financial Services is a core service unit of the University, providing services in areas of financial accounting, budgeting, procurement and risk management, cash management, and financial systems and policies. Reporting to the Associate Director, Finance Operations, the Project Analyst will be a key resource in the development and support of processes to monitor, account for, and report on Dalhousie’s outstanding receivables.

REQUIRED QUALIFICATIONS

• Undergraduate Degree in Commerce or Business Administration preferably with concentration in accounting with five years’ related work experience of progressive complexity (or an equivalent combination of training and experience).
• Proficiency with ERP systems processing large volumes of data, advanced skill in the Microsoft Office Suite and exceptional Excel abilities.
• Demonstrated experience with accounts receivable and collections management
• Experience in major process improvement projects, especially financial processes and internal controls
• Ability to handle complex and confidential matters with excellent judgment, discretion, and tact, and the ability to multi-task with frequent interruption.
• Strong analytical skills and attention to detail in a high-volume, quick turnaround, deadline driven environment.
• Excellent interpersonal and communication skills, both written and verbal. Comfort with documenting processes and knowledge sharing through meetings and presentations.

• Develop and maintain workflows and mapping of current processes, working with staff on the systems and Student Accounts sides to understand sources of inputs, processes, and impacts.
• Research and compile a comprehensive proposal for the treatment of student accounts, including process changes, improvements to internal controls, and policy updates, aimed at achieving best practices in collections of outstanding receivables, compliance with all regulatory considerations, and minimization of uncollectible accounts.
• Implement a routine reporting process for collections activities and status updates on delinquent accounts.
• Support the Manager, Student Accounts in the training of clerical staff to achieve desired outcomes. Draft process documentation as needed to support collections activities and communications to campus as required.
• Provide support for the development, implementation, and documentation of other processes resulting from student experience improvement initiatives.
• Support the financial accounting processes at Dalhousie by creating templates, training documents, and responding to questions from clerical staff regarding GL account reconciliations.