Project Coordinator

at  Bayshore HealthCare

Under the direction of the Sr. Manager, Projects & Portfolio, the Project Coordinator will provide efficient project and administrative support to the division’s annual and operational projects. This position plays a key role in the overall success of projects through the entire project lifecycle including projects planning development, managing & reporting on project deliverables, managing risks and data gathering.
The role requires an individual who is enthusiastic about ensuring that a project’s plan and deliverables are met. They must be passionate about collaborating with stakeholders to ensure Bayshore is meeting the needs of our internal and external customers. The successful incumbent will help the HCS division win the hearts and mind of Bayshore staff as we continually improve the processes that affect the work lives of our staff.

EDUCATION

• Post Secondary diploma or certificate in business, communication or project management
• Working towards a CAPM or PMP designation is an asset
• Experience in process improvement methodology such as Lean is an asset.

EXPERIENCE

• A minimum of 2-3 years of administrative and/or project coordination experience is preferred
• Experience working in Home Care, health care or senior services would be an asset.
• Working knowledge of Procura or other scheduling software is an asset
• Proficiency in Microsoft office applications (Word, Excel, PowerPoint MS Project)

OTHER SKILLS AND ABILITIES

• Exceptional customer relations and teamwork skills and attention to detail
• Superior Organizational and time management skills with the ability to prioritize and follow-up on responsibilities with minimal supervision
• Ability to build and maintain strong working relationships with all levels of management and staff
• Strong work ethic with the ability to handle pressure in a fast paced environment and work on tight timelines
• Exceptional interpersonal and written communication skills
• Demonstrated ability to establish priorities, handle multiple tasks and work independently and as a team member;
• Strong commitment to continual learning;
• Internal candidates must have a proven ability to complete administrative tasks, deal with customers and have consistently shown above average initiative.
  Successful candidates must complete a three-month probationary period specific to the position.

DUTIES AND RESPONSIBILITIES

• Provide project coordination and support to Government Home Care Solutions projects and operational initiatives.
• Assist with planning, scheduling, documenting and tracking of all aspects of assigned projects.
• Support the Sr. Operations Team, Project Managers and/or Business/Branch Leads in the execution of project plans and ensure that project deliverables are completed on time and well documented.
• Communicate plans, actions, risks and issues with key stakeholders
• Under the Sr. Manager, Project & Portfolio create and maintain relevant organizational structure for the project documents and directories including Teams Channels and SharePoint sites and maintain project calendar for the portfolio of BHCS projects.
• Support resolution of project issues and risks by assisting in follow-up actions and communication internally and externally
• Assist in project team meetings, process improvement meetings and on-site visits by arranging venues, taking minutes and ensuring follow-up items are completed
• Support the development of process maps
• Responsible for project communications including status update reports, monthly reports, presentations.
• Arrange appointments and meetings; transcribe and distribute meeting minutes.

OTHER RESPONSIBILITIES

• Must be willing to travel to branches as required, including a having a valid driver’s license and access to a car if required
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintains confidentiality of client and corporate information in accordance with Bayshore policies
• Complete other tasks as requested.
  Job Qualification