Project Coordinator

at  Frankel

Frankel Technology Services is currently looking for a Project Coordinator to join our MSP Team and growing division. If you desire a career in Technology Services with a team of professionals who value innovation, intelligence, and integrity – we want to meet you!
We are a technology partner with clients across the nation and are part of one of Nebraska’s largest local CPA firms, sharing their culture since 1959. Our team is dedicated to continual improvement, utilizing cutting-edge technology, and refining our efficiency. We value people and our relationships, integrity, and a motivated work ethic. We’re not your typical technology firm; we’re collaborative, growth-oriented, social, and focused on fun - we also care about your life outside of the firm.

The Project Coordinator plays a crucial role in coordinating various projects within a managed services environment. This position requires strong organizational skills, detail orientation, and customer service abilities. The ideal candidate is proactive and dynamic, who thrives in a fast-paced and evolving IT services environment. The Project Coordinator will play a pivotal role in driving project success and delivering exceptional value to clients.

• After-hours work and additional hours are a requirement as needed.

Who we’re looking for:

• Knowledge in computing/technology Industry a plus.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Self-motivated, must be proactive and can work independently.
• Has excellent attention to detail and executes responsibilities with a sense of urgency and follow-through.
• Strong customer service skills.
• Excellent interpersonal, organizational, communication, and problem-solving skills
• Reliability.
• Adaptability.
• Understanding of support tools, techniques, and how technology is used to provide IT services is encouraged.
• Willing to work occasionally and/or be on call overtime, holidays, and weekends.

What we offer you:

• Health, Dental, Vision, Disability & Life Insurance
• PTO & Parental Leave
• 401(K)
• Flexible Spending Account
• Casual / “Dress for your Day” dress code
• Office perks and fun activities
• Fun activities like “Thirsty Thursdays”, family parties, and the annual golf and spa outing

What’s the job:

• Serve as the liaison between Account and Project Managers by assisting on projects, as needed, and following up on key items with clients and internal team members.
• Coordinate project/meeting schedules, resources, equipment, and information.
• Provide daily communication (verbal and written) to project/account manager to ensure deadlines are met throughout the project lifecycle to advise of project progress, changes in scope, issues and/or deliverables.
• Manage day‐to‐day administrative functions for designated Projects/Accounts such as organize and maintain accurate/updated documentation, perform clerical duties and analytics, track supply and equipment orders, etc.
• Develop weekly internal status reports and status recaps, paying close attention to ensuring next steps are appropriately captured.
• Maintain business process and create workflow documentation including SOPs/Templates.
• Make recommendations for optimizing workflows.
• Engage with vendors to make inquiries on new technologies and existing requests.
• Stay current on products and services the company offers.
• Provide hands‐on support with project/client related tasks as needed.
• Complete Sales certification for Microsoft and other vendors as needed.
• Other duties as assigned.

We’re looking to add to our team by: As soon as possible
Have any questions before applying? Call us at 402.506.4643.
All information provided will be held in strictest confidence.

• After-hours work and additional hours are a requirement as needed