Project Delivery Specialist - Datacenter System Admin and Ops Manager - TSP

at  Deloitte

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Specialist - Datacenter System Admin and Ops Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

• Work with our project team and our clients Systems Development Engineering (SDE) team to manage services and systems at scale.
• You will creatively put your engineering discipline to use automating the mundane and reducing toil, focusing on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action.
• You will monitor infrastructure issues, in networking, storage, operating systems, and working with SDE team to rollout RCAs, postmortems and resolutions.
• You will be working with various aspects of the Operations services, and workloads that it supports.
• You will be working on specific projects in one of the several important areas like monitoring, integration testing, storage, networking, production support, etc.
• You will be working lead the project across various teams and external vendor and deliver the projects end-to-end including gathering the requirements, architecting the solutions, design, implementation, and test plans.
• You will be working on the data analysis, interpretation, and on the presentation of clients KPIs/SLAs; own, prepare, and present content for weekly/monthly/quarterly reviews.
• You will be organizing regular service reviews with client to cover program status, program issues, action items and change requests.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.