Project Leader, Clinical Operations

at  Fraser Health

Salary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?:
Fraser Health Authority is growing, the kind of growth you want to be a part of. Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. We want you to join us in our growth as you maximize, improve and expand your skills.
To support the growth in Fraser Health our Talent Acquisition Team is looking for a hiring leader with experience as a Clinical Manager. In this crucial role you will lead the hiring for four of our hospital site’s Emergency Departments. Working with our recruitment team to maximise their applicant sourcing skills and with our Emergency Department Managers to provide them with the exceptional talent needed to provide topnotch patient care.
This role is intended for individuals who have or have had previous Manager, Clinical Operations experience and will use those well honed skills in the selection of new talent.
We have an exciting opportunity for Project Leader, Clinical Operations to join our team at Central City Tower located in Surrey, BC.

QUALIFICATIONS:

• Bachelor’s degree in Nursing, Allied Health Science and/or other relevant clinical discipline.
• Seven (7) years’ recent related clinical experience in a health care environment.
• Two (2) years’ experience in a clinical healthcare leadership role.
  Effective October 26th, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

PROFESSIONAL/TECHNICAL CAPABILITIES:

• Confirmed ability to interview and assess skill levels
• Sound experience in searching a variety of employment resources
• Knowledge of other health care disciplines and their role within the health care continuum.
• Critical thinking and analytical skills
• Understanding and dedication to client focused care.

PROFESSIONAL/TECHNICAL CAPABILITIES

• Working knowledge of change and project management principles, methods and tools coupled with a strong understanding of the healthcare system.
• Knowledge of other health care disciplines and their role within the health care continuum.
• Ability to motivate and persuade leaders, physicians and staff at all levels to embrace and take action on change management initiatives.
• Demonstrated critical thinking and analytical skills including statistical analysis and evaluation methodology.
• Demonstrated leadership and project management skills.
• Ability to organize workload and priorities to ensure deadlines are met.
• Ability to develop and nurture an environment where quality improvement principles are embraced and utilized on a continuous basis.
• Demonstrated understanding and commitment to client focused care.
• Ability to operate related equipment included applicable software applications.
• Physical ability to perform the duties of the position.

The Project Planning Leader leads, plans, coordinates and implements assigned projects related to the preparation and movement of a specialized clinical program area(s); works with clinical and facilities planning teams, including other project leaders and stakeholders, to develop transition, integration and implementation strategies that will achieve optimal outcomes.

Responsibilities:

• Provides coordination and project management within a change management and clinical service context and functions as a strategic resource for the management team to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits; coordinates and aligns program and service delivery activities among the assigned clinical areas to avoid duplication.
• Coordinates the functional programming and design phase of project development by assessing and identifying clinical and user needs in consultation with the program managers and clinical experts; coordinates the review of clinical needs, products and systems ensuring that there are detailed specifications of products/systems/structure; supports clinical decision making and problem resolution to assist in the design and transformation of existing programs.
• Leads, plans, develops, implements and/or evaluates new or redesigned clinical services/programs to support care improvement priorities while ensuring alignment with operational requirements and provincial mandates; incorporates current evidence-based clinical practice with change and/or project management methodologies in the new or redesign of existing clinical programs to transform service delivery, culture and system structure.
• Establishes project charter, plan and objectives to outline operational improvement timelines and deliverables; executes project methodologies to ensure completion and coordination of assigned initiatives; facilitates consensus with stakeholders as required and manages project resources including preparing and monitoring project budgets and expenditures; identifies, negotiates and/or resolves issues encountered to ensure the new or redesigned clinical programs are ready for implementation.
• Develops and/or recommends tools and mechanisms to measure, monitor and evaluate the progress and identify the outcomes of the clinical initiatives to improve care, service delivery and utilization; provides support to those with operational accountability in the design and/or redesign of processes, systems and tools to collect information to aid in decision making, planning and continuous improvement; monitors outcomes and produces regular reports on the status of various clinical initiatives for review and follow up.
• Provides leadership to assigned project teams by identifying, establishing and managing the appropriate team structure, complement and membership required for assigned initiative such as project sponsorship, champion, steering committee and implementation team utilizing current FH staff and external resources; manages project deadlines and tasks and provides support to clinical leadership by identifying opportunities for improvement in organizational effectiveness.
• Promotes the transfer of knowledge derived from organizational and provincial collaborations into clinical improvement activities and supports the spread of improvement efforts.
• Links and networks with other health authorities, the Ministry of Health and professional associations to keep abreast of relevant changes and innovations.

Qualifications:
Bachelor’s degree in Nursing, Allied Health Science and/or other relevant clinical discipline. Seven (7) years’ recent related clinical experience in a health care environment relevant to the designated initiative including five (5) years’ experience responsible for managing and leading program development and/or quality improvement initiatives/projects and two (2) years’ experience in a supervisory role in a large complex organization, or an equivalent combination of education, training and experience. Preferred candidates have recent experience in a clinical operation leadership role within a clinical area or program.
Valid BC Driver’s License and access to a personal vehicle for business-related purposes.