Project Manager

at  Accupac

Lakewood, NJ 08701, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 May, 2024Not Specified21 Feb, 2024N/ACommon Sense,Business Cycle,Operating Systems,Business Correspondence,English,Transportation,Office EquipmentNoNo
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Description:

Responsibilities:

  • Must have detailed knowledge of all aspects of their customer’s business.
  • Maintain Follow-Up files on all Customer Service issues relating to their customers.
  • Administer all systems aspects of their customer’s projects including entering of Sales Orders, Part Numbers, Bills of Materials, Formula, Pricing, etc.
  • Communicate customer requirements to the rest of the organization via email, written communication, and pre, prior, and post-production meetings.
  • Keep the Sr. Director of Project Management and the Manager of Customer Support up to date on progress of their accounts.
  • Issue a summary report to their customers outlining the status of their orders in the agreed upon timeframe.
  • Follow-up on all materials needed to produce their customer’s orders to support production.
  • Control customer projects from order origination to final approval and shipment per customer specifications.
  • Communicate customer priorities to all outlying departments effected by the project.
  • Work with Quality Assurance group to ensure products are being made to customer specification.
  • Direct Materials Group in dispositioning excess and obsolete materials.
  • Report monthly on orders completed, non-conformances, materials not on B.O.M. or S.O., QA issues, visitors, customer specialty data, accomplishments, and initiatives.
  • Report at weekly Project Summary Meeting on status of their accounts.
  • Maintenance of customer files.
  • Research and solve Customer Service problems, proactively initiate assistance when necessary, and track progress until final resolution is achieved.
  • Evaluate, initiate, and conduct follow-up on meetings with customers and within Accupac.
  • Develop and distribute Job Orders describing customer projects for the rest of the organization.
  • Make sure that all inventory, quality, and procedural requirements for production have been met the Wednesday before production.
  • Conduct conference calls with customers, summarize, and follow-up.
  • The Project Manager should exercise good judgment in resolving issues which arise as a part of day-to-day interaction with internal and external customers.
  • Responsible for maintaining Accupac’s meeting of customer measurements


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Site Engineering / Project Management

Customer Service

Graduate

Proficient

1

Lakewood, NJ 08701, USA