Project Manager APAC

at  Tbo

For this role, we are looking for dedicated individuals with high quality expertise and a passion for language services. You will manage all Localization and Writing Services projects for a range of global clients, ensuring excellent customer service and ongoing client satisfaction, and supporting the company in maximizing share of wallet.
Make your passion your career! If you are constantly up for a challenge, with the ability to juggle multiple projects and priorities simultaneously in a fast-paced environment, this is a fit for you!
Candidates must be based in Asia.
Responsibilities Manage a portfolio of clients for transcription, minute taking and localization projects Manage projects end-to-end, i.e., act as the main point of communication between internal team and clients, dealing with all requests, queries and issues, and ensure swift resolution of any issues Coordinate both internal and external resources, ensuring projects remain within scope, schedule, and defined budgets Actively support team members in project management and delivery Ensure on time delivery to clients Work with Resourcing & Quality Assurance on recruitment and on-boarding of resources Actively seek regular feedback from the portfolio of clients Consider ways of improving service for the portfolio of clients Meet annual profitability targets and seek ways to improve them Achieve organizational goals while upholding standards and best practices
Founded in 2005, tbo . is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.
tbo . aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.
tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.
Is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a “follow the sun” format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.
Certified under five separate international quality norms.
Join our growing staff and boost your career in a global organization!
At t bo. , we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination.
Requisitos
Requirements: As a Project Manager, you will fundamentally be appraised on your capacity to manage projects and clients and make sure that cost and quality controls are in place. Have a customer service-oriented attitude and work well under pressure. Make sure that linguist feedback is up-to-date and work on developing good working relationships with internal and external stakeholders. Be able to maintain and develop good relationships with the people who have the most impact on your work (both internal and external). Communicating with each other in the right way can play a vital part in keeping people “on board”. Feel comfortable working in a high paced, dynamic environment, and have a proactive attitude. Possess knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook), and be familiar with the tools used within the industry, such as CAT tools.
Education & Experience This role requires 1+ years of experience in a project management environment within the Localization industry or similar industry. A Bachelor’s degree in languages or related fields would be an advantage.
Working hours: Hybrid schedule from 11am to 8pm Singapore time

Please refer the Job description for details