Project Manager (Fulfilment / Supply Chain / Logistics)

at  Hotel Chocolat

CLOSING DATE

2/6/2024
As we continue our mission to make people happy through chocolate, we’re looking for a Project Manager (Fulfilment / Supply Chain / Logistics) to join our Fulfilment Strategy and Change Team on a permanent basis.
It’s our mission to make the best chocolates on the planet. To do that, we need the best people. That’s why, like our recipes, if you’ve the right ingredients, we’ll invest our time and attention to make sure you reach your potential.
We’re looking for a Project Manager to join us at one of our Distribution Centre’s in St Neots, Cambridgeshire, or Harpole, Northampton. This is an exciting opportunity for someone with logistics experience, a passion for delivering projects and experience of managing complex change into multi-channel operations.
As well as a competitive salary and a range of company benefits including private healthcare cover, enhanced maternity and paternity leave and Company pension contributions, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
Here at Hotel Chocolat, we’ve adopted hybrid working This means you’ll join us on site for three days a week, and for the other two days – you can work from wherever you like! The on-site location for this role is at either our Distribution Centre ‘Alpha’, in St. Neots, Cambridgeshire or our brand-new Distribution Centre ‘Beta’ in Harpole, Northampton.

What you’ll be doing….

• Working collaboratively across Fulfilment and the wider business to build and deliver an opportunity pipeline to help reduce our cost to serve.
• Leading our systems change initiatives, ensuring change deployment with minimal impact to operations.
• Defining the business outcomes and quantifying the benefits
• Building compelling business cases, which meet internal payback targets.
• Manage stakeholder engagement cross functionally and across all levels of the business to ensure priorities are aligned across the relevant business plans and are well sponsored.
• Build clear communication plans for change initiatives, ensuring creative, clear, concise, and timely communication relevant to target audience.
• Own project and programme timelines, identify interdependencies, and demonstrate drive to overcome any obstacles.
• Implementation of effective and sustainable new ways of working across all aspects of Fulfilment
• Working across Fulfilment teams to create simple reporting to demonstrate the end-to-end benefits or impacts of the projects. Align all stakeholders around the net benefits and ensure all budgets are updated to release any financial returns.
• Conduct post implementation review, which ensures learnings are gathered and change amended accordingly.

• Working collaboratively across Fulfilment and the wider business to build and deliver an opportunity pipeline to help reduce our cost to serve.
• Leading our systems change initiatives, ensuring change deployment with minimal impact to operations.
• Defining the business outcomes and quantifying the benefits
• Building compelling business cases, which meet internal payback targets.
• Manage stakeholder engagement cross functionally and across all levels of the business to ensure priorities are aligned across the relevant business plans and are well sponsored.
• Build clear communication plans for change initiatives, ensuring creative, clear, concise, and timely communication relevant to target audience.
• Own project and programme timelines, identify interdependencies, and demonstrate drive to overcome any obstacles.
• Implementation of effective and sustainable new ways of working across all aspects of Fulfilment
• Working across Fulfilment teams to create simple reporting to demonstrate the end-to-end benefits or impacts of the projects. Align all stakeholders around the net benefits and ensure all budgets are updated to release any financial returns.
• Conduct post implementation review, which ensures learnings are gathered and change amended accordingly