Project Manager (IT Application)

at  SAVANT INFOTECH SOLUTIONS PTE LTD

RELEVANT EXPERIENCE

• Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.
• Relevant experience in web-based development.
• Working experience in handling daily IT operations matters.
• Working experience in .Net/J2EE applications.
• Familiarity with governance, adoption and training in RPA in enterprise IT environments.
• Working experience in government environment and familiarity with the critical systems such as Work Pass Systems will be an added advantage.
• Work experience and strong troubleshooting skills in resolving application, infrastructure and security related issues in government environment is preferred.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

1. Oversee, manage multiple vendors and external providers of ICT services, work with team.
2. Oversee daily operations across various departments to ensure seamless business execution.
3. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;
4. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;
5. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;
6. Plan and perform user acceptance testing;
7. Assess service requests for enhancements and maintenance of systems;
8. Ensure Service Level Agreements for projects and incidents are met;
9. Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;
10. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations
11. Monitor and report on operational performance, including KPIs and metrics.