Project Manager

at  OSF Commerce

Department
Marketing Cloud EMEA
Location
Germany
Posted
April 18, 2024

As a Project Manager, you will play a crucial role in planning, monitoring, and controlling projects, including the following responsibilities:

• Lead the planning and flawless implementation of projects and campaigns using Marketing Cloud platforms, adhering to best practices and methodologies.
• Manage a team and provide operational support to national and international clients in integrated brand, marketing, and email communication, collaborating closely with colleagues from Campaign Management, Graphic Design, and Salesforce Marketing Cloud.
• Develop comprehensive project plans, define resource requirements, and effectively allocate resources.
• Provide operational direction and guidance to the team, considering capacity planning, budget planning, and customer needs.
• Ensure timely delivery of project deliverables within budget and with the expected level of quality, utilizing appropriate tools. Conduct project close and post-mortem assessments.
• Monitor project progress and present reports to key stakeholders, highlighting status, issues, solutions, and success metrics.
• Collaborate with colleagues from Campaign Management to plan and create email marketing and CRM campaigns based on current trends.
• Stay updated on industry trends, media, and market observations, continuously deriving recommendations for clients and providing creative input.
• Drive continuous improvements in operational and delivery processes.
• Report directly to the Project Director and maintain regular communication with the Client Services Team to strategically develop client relationships

This role offers an exciting opportunity to lead successful projects and campaigns while collaborating with cross-functional teams and contributing to the growth and success of our clients.

• Lead the planning and flawless implementation of projects and campaigns using Marketing Cloud platforms, adhering to best practices and methodologies.
• Manage a team and provide operational support to national and international clients in integrated brand, marketing, and email communication, collaborating closely with colleagues from Campaign Management, Graphic Design, and Salesforce Marketing Cloud.
• Develop comprehensive project plans, define resource requirements, and effectively allocate resources.
• Provide operational direction and guidance to the team, considering capacity planning, budget planning, and customer needs.
• Ensure timely delivery of project deliverables within budget and with the expected level of quality, utilizing appropriate tools. Conduct project close and post-mortem assessments.
• Monitor project progress and present reports to key stakeholders, highlighting status, issues, solutions, and success metrics.
• Collaborate with colleagues from Campaign Management to plan and create email marketing and CRM campaigns based on current trends.
• Stay updated on industry trends, media, and market observations, continuously deriving recommendations for clients and providing creative input.
• Drive continuous improvements in operational and delivery processes.
• Report directly to the Project Director and maintain regular communication with the Client Services Team to strategically develop client relationship