Project Manager (Worldpay)
at FIS Global
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Jul, 2024 | Not Specified | 09 Apr, 2024 | N/A | Good communication skills | No | No |
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Description:
EDUCATION DESIRED :
Bachelor of Business Administration
TRAVEL PERCENTAGE :
10 - 15%
Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.
Responsibilities:
- Act as the central go-to resource for all internal colleagues and external customers from ‘yes’ to ‘live’.
- Primarily support our Singapore & Australia commercial teams
- Actively participate in customer meetings with the sales teams & support functions.
- Work closely with Solution Consultants for creating merchant onboarding project plans.
- Active daily face to face communication with key internal stakeholders to drive the project to live as successfully and quickly as possible. You are the conductor of the Worldpay orchestra.
- Develop, complete, share and execute a written project plan incorporating all key dependencies to get every large corporate customer live on time and as quickly as possible.
- Hold weekly project status tracking calls with all relevant internal and external stakeholders.
- Provide minutes and next steps from regular internal/external meetings/calls.
- Provide regular updates to the Account Teams on project status, flagging risks and escalations to line manager or project sponsor.
- Produce weekly project status report to the functional head.
- Work in partnership with the customer project manager, agreeing joint actions, tasks, and timelines.
- Work with merchant to gather, collate & submit relevant documentation to ensure SLAs are met.
- Work with relevant stakeholder from boarding and implementation to verify and validate all system setups to ensure accuracy for delivering customer delight and maximize commercial opportunity.
- Arrange customer demo and training on product or systems (e.g. Payment Gateway, Hosted Payment Page, Risk Management, Pazien Reporting, etc.
- Provide post-live performance monitoring to Internal and External stakeholders, ensuring performance is line with expectation.
- Conduct project closure activities to formalize and communicate the project acceptance, handover documentation to accountable teams (Sales & CX) and complete a post-live review to identify areas of improvement.
- Recommend optimized approaches to ensure the onboarding of merchants continuously improves.
- Other related duties and special projects for process and operation optimization as assigned.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
IT Software - Other
Project Management
Graduate
Project management and knowledge of project management best practices
Proficient
1
Singapore, Singapore