Project/Process Operations Manager

at  KAISHI PARTNERS PTE LTD

A well-funded IT as a service startup is seeking a Process Operations Manager to join their team.

What you will be doing:

• Improve on operational management systems, processes and best practices
• Ensure all operations are carried out in an appropriate, cost-effective way
• Train and supervise staff on systems and processes
• Foster interdepartmental workflow, teamwork and exchange of ideas
• Identify potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Perform quality controls and track KPIs and OKRs
• Find ways to increase quality of customer service and improve turnaround time
• Manage budgets and forecasts What we are looking for:
• Excellent organizational and problem solving skills
• Experience with business process automation
• Adaptability to respond quickly to changes, and adjust initiatives and priorities
• Excellent communication skills and leadership ability
• Good attention to detail
• Independent and proactive
• Knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles
• Understand financial and budgeting processes and principles
• Previous experience working in a startup (bonus)
• Proven work experience as an operations manager or similar role (preferred)
• Location: Singapore or remote (within Asia time zone)

• Improve on operational management systems, processes and best practices
• Ensure all operations are carried out in an appropriate, cost-effective way
• Train and supervise staff on systems and processes
• Foster interdepartmental workflow, teamwork and exchange of ideas
• Identify potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Perform quality controls and track KPIs and OKRs
• Find ways to increase quality of customer service and improve turnaround time
• Manage budgets and forecasts What we are looking for:
• Excellent organizational and problem solving skills
• Experience with business process automation
• Adaptability to respond quickly to changes, and adjust initiatives and priorities
• Excellent communication skills and leadership ability
• Good attention to detail
• Independent and proactive
• Knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles
• Understand financial and budgeting processes and principles
• Previous experience working in a startup (bonus)
• Proven work experience as an operations manager or similar role (preferred)
• Location: Singapore or remote (within Asia time zone