Project Senior / Intermediate Manager (Ambulatory Care Services - Nursing)

at  University of Michigan

HOW TO APPLY

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

SUMMARY

Michigan Medicine Ambulatory Care Services is seeking a talented Project Manager who wants to join our growing organization and team. Under general direction from Department Leadership, the Project Manager will provide project management and leadership to support strategic initiatives across Michigan Medicine’s Ambulatory Care Units with emphasis on nursing related initiatives.
This role requires the individual to lead project management activities and serve as a subject matter resource in areas of ambulatory care, nursing and clinical quality operations. Duties will include managing large, complex project deliverables that require collaboration across internal and external stakeholder groups. The individual will coordinate project analysis, documentation, and logistics using industry standards, policies/procedures, plans/specifications, and quality/safety requirements to help drive decision-making. This individual will also be supporting clinical workgroups and committees in service to UMMG leadership.
The ideal candidate would have project management, nursing, healthcare operations, and/or similar background.

REQUIRED QUALIFICATIONS*

• Bachelor’s degree in a healthcare related field (e.g. Administration, Business, Engineering, and/or Health Sciences),
• At least 5-7 years of healthcare project, clinical, facilities, and/or operations management experience.
• Knowledge of theoretical and practical aspects of project management, techniques, and tools.
• Demonstrated ability to lead all project management processes from project planning to closeout.
• Ability to analyze, compare, and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free of immediate directions, within the scope of their responsibility.
• Highly analytical and has the ability to translate and communicate analysis into actionable information for problem-solving and decision-making at all levels within organization.
• Demonstrated ability to independently manage change and solve problems in an ambiguous environment.
• Demonstrated ability to lead teams and achieve results. Strong team orientation and ability to manage in complex organizations.
• Ability to work collaboratively and demonstrate flexibility and commitment to embracing change.
• Strong relationship-building skills, including the demonstrated ability to build consensus among diverse stakeholder groups.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented and able to bring structure to an unstructured environment.
• Proficient in the use of Microsoft Office Suite (Excel, Project, PowerPoint, Word, and Visio) and other project management tools to aid in the project delivery and data analysis.

INTERMEDIATE REQUIREMENTS:

• Bachelor’s degree in a healthcare related field (e.g. Administration, Business, Engineering, and/or Health Sciences).
• 2-4 years of healthcare project, clinical, facilities, and/or operations management experience.

DESIRED QUALIFICATIONS*

• Nursing background and/or experience in a nursing role highly desired.
• Master degree in a healthcare related field (e.g. Administration, Business, Engineering, and/or Health Sciences).
• Broad understanding of healthcare trends (e.g. environment, market, payer, provider, regulatory).
• Project Management Professional (PMP) certification.
• Lean or Six Sigma training/certification and experience with applying lean concepts in planning and operations analysis.

• Responsible for applying knowledge, skills, tools, and techniques to meet project requirements: scope, budget, quality, time, communications, change management, risk management, and stakeholder management.
• Responsible for the management, performance, and completion of multiple concurrent projects and provides a single point of contact for those projects.
• Responsible for the project planning, design, build, implementation, and close phases.
• Responsible for project tracking, reporting, and status meetings, ensuring successful implementation of project activities with stakeholders.
• Identify, assess, document, and resolve project issues, risks, decisions, and dependencies; escalates to appropriate stakeholders when necessary.
• Effectively apply logic, principles, and analytics to aid in project decision-making. Assesses complex problems, draws conclusions, and provides value-driven solutions.
• Effectively coordinates and facilitates planning and deliverables for projects. Assigns tasks across project teams and stakeholders. Prepares written communications and presentations for a variety of stakeholders, including senior leadership.
• Conducts meetings, effectively communicates, and manages change with stakeholders.
• Establishes and maintains an excellent working relationship with project teams and stakeholders.
• Acts as a liaison between various departments to ensure that all project activities are in support of overall project goals and objectives.
• Coaches and mentors project teams and stakeholders.
• Ensures adherence to project scope, budget, time, and deliverables.
• Ensures alignment of projects to institutional policies, standards, and benchmarks.
• Other duties as assigned.