Project & Service Improvement Officer

at  The University of Manchester

The post-holder will successfully manage a range of projects and service improvement initiatives across the School. . Reporting to the Head of TLSE they will review all processes in the School TLSE teams to ensure best practice is implemented by working in collaboration with teams and the other appointed Project & Service Improvement Officers.
The appointed role-holder will be expected to develop effective processes and look for service improvements. They will also work in close partnership with Academic Teaching & Learning Leads to understand support needs in delivering teaching and a strong student experience. It is also expected that the candidate will cover for PS Managers when required during absences, busy periods and via identified special projects.
The candidate will ideally have a strong understanding of Teaching, Learning & Student Experience processes. They should also have experience in delivering projects and driving forward service improvement across a large area.
What can you expect in return
The University will actively foster a culture of inclusion and diversity and will seek to achieve true equality of opportunity for all members of its community.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working you can find out more here
Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.
Any CV’s submitted by a recruitment agency will be considered a gift.

Please refer the Job description for details