Project Specialist l - Legal

at  TD Bank

JOB SUMMARY:

The Project Specialist I coordinates projects in support of Company or department activities. Handles project details and assists others with more complex aspects of projects.

EDUCATION & EXPERIENCE:

• Bachelor’s degree or progressive work experience
• Entry Level
• Strong project coordination skills.
• Ability to gather information and recommend solutions.
• Process improvement skills, including the ability to evaluate procedures and recommend improvements.
• Excellent time management skills, including the ability to bring a project to completion.
• Strong PC skills

PREFERRED QUALIFICATIONS:

• Prior employment at a bank or legal corporate environment a plus (in any role)
• Prior experience with project management concepts generally, including RACI, and legal project management specifically (e.g., the American Bar Association’s Uniform Task-Based Management System) a plus

CUSTOMER ACCOUNTABILITIES:

• Understands and supports the Bank’s Customer Service Strategy
• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Model quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner / Customer experience

EMPLOYEE/TEAM ACCOUNTABILITIES:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD’s diversity agenda, and create an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• May provide leadership, training, and guidance to other team members
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge, and proactively learn from the expertise of others

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details