Property Management Estate Surveyor - Battersea Power...

at  Savills

KEY SKILLS

Technical experience

• MRICS Qualified

Skills and Knowledge

• Have a high attention to detail, well organised and a good initiative level
• Be a team player, and ability to lead and support junior members of the team
• Be articulate, professional and persuasive with a good telephone manner and good report writing skills
• Show the ability to cross sell other services within Savills
• Have awareness and interest in industry trends. Be able to influence service delivery with these trends and articulate to clients the benefits.
• Ability to work with relatively high degree of autonomy with minimal supervision
• Be adaptable and above all keen and enthusiastic
• A desire to progress and generate new business
• Numerate and technically competent
• Show a practical pragmatic common sense approach to management
• Ability to deal with challenging mandates and coping with a high work load
• Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills
• Full, clean driving licence

ROLE OVERVIEW

An exciting opportunity to work on the Battersea Power Station Estate as an Associate (Senior Surveyor) delivering best in class service. The successful candidate can expect to play a significant role in the existing team with opportunities to build and develop their career.
While the focus is Retail and F&B it also includes elements of wider mixed-use Estate surveying and is highly client-facing. The role also includes the opportunity to get involved with the client’s development and estate refurbishment program so is not your usual property management remit.
This role will also get involved in other client mandates with the opportunity to take ownership of new and growing client portfolios from set up.

KEY RESPONSIBILITIES

Manage the transition of new client/properties over to Savills property management and the setting up of new instructions and portfolios

• Play a key role in developing talent within the team and pushing initiatives
• Building strong working relationship with the existing clients
• Support on pitches and new client mandates
• Reviewing implementing bespoke business/action plans for each asset
• Ensuring the PM+ pillars are reflected in service delivery on site
• Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives with client
• Dealing with the tenant and client queries in a timely and efficient manner
• Draft review and approve service charge budgets
• Review service charge cash flow and budget regularly
• Approve service charge reconciliations
• Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times
• Acting as gatekeeper for wider Savills service lines
• Carry out regular property inspections and develop occupier relationships
• Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising.
• Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required
• Reading and summarising of leases and ensure accurate data is maintained on the property management system and to regularly check update and audit the accuracy of the data
• Advance planning for critical lease event dates such as reviews, lease expiries and options and assisting with an implementation strategy for these
• Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team
• Take a “hands on” proactive role in property management
• PO approval and ensuring correct coding of expenditure in line with the budgets
• Identify and progress opportunities for cross selling activities
• Identify opportunities for providing additional services to clients