Proposal Manager - North America

at  360Learning

The North American revenue organization is making its mark by bringing the tremendous value proposition of innovative approaches to collaborative learning in support of the broader L&D function at enterprises of all sizes. This team is growing fast and comprises both account executive and account management functions that sell the 360Learning solution.
Our ideal candidate is ambitious, revenue-driven, and an excellent communicator, showcasing exceptional communication skills, particularly in writing. You will play a critical role in leading and overseeing the proposal development process for the revenue organization in North America with stretch responsibilities globally. This position requires a strategic mindset and a deep understanding of proposal best practices within the HR technology space with a strong preference for the LMS industry. You will drive process improvements and ensure the development of high-quality, winning proposals that meet client needs and business objectives.
You will work closely with cross-functional teams to develop compelling proposals that meet client requirements and differentiate our organization from competitors.
You possess strong project management skills and can thrive in a deadline-driven environment.

THE SKILL SET

• Bachelor’s degree in business administration, marketing, communications, or related field (Master’s degree preferred)
• Minimum of 5-7 years of experience in proposal management, business development, or a related field, with at least 3 years in a leadership or management role
• Strong sales and business aptitude and instinct and enjoy speaking with stakeholders at various stages of the sales cycle
• Excellent communication skills, both verbal and written, with the ability to articulate complex ideas and concepts clearly and persuasively
• Strong project management skills, with the ability to manage complex, multi-phase projects from inception to completion
• Proficiency in Microsoft Office Suite, Google Suite, and proposal management software (e.g., Conveyor, Responsive, Loopio, SharePoint, or similar tools)
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Strong analytical and problem-solving abilities, focusing on driving results and achieving business objectives
• Team player who can collaborate effectively with colleagues at all levels of the organization
• Knowledge and understanding of marketing and business development best practices
• Knowledge and understanding of cybersecurity, compliance, and governance requirements
• Familiarity with government contracting processes and compliance standards is a plus
• Experience and knowledge of the HR technology and LMS industries will be a plus

WHO WE ARE

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

• Support the North American revenue organization by managing the complete lifecycle of commercial and public sector bids from intake to submission
• Collaborate with account executives, account managers, solution engineers (presales), and other cross-functional teams to operate with outstanding synchronization
• Lead opportunity qualification (go/no-go decision) calls/meetings, strategy calls, and regular status updates of the proposals funnel
• Develop win themes and value propositions highlighting our organization’s strengths and unique selling points
• Create and distribute project outlines (responsibility matrix) that break out RFP requirements into section assignments for project team members for completion
• Review RFP requirements thoroughly ensuring proposal components comply with client specifications
• Perform writing, editing, proofreading, customizing, and formatting ensuring proposal responses are clear, concise and well-presented
• Conduct quality assurance checks to verify proposal content’s accuracy, completeness, and compliance with the company’s brand guidelinesConduct proposal debriefs and win/loss analysis for continuous process improvement
• Provide feedback to our product and services teams to drive innovation and identify product/service gaps to fill
• Implement standardized tools, templates, and workflows to facilitate the creation of consistent and compelling proposals
• Maintain and update the RFP knowledge base, to increase the efficiency of the proposal process
• Stay abreast of industry trends, best practices, and emerging technologies to enhance the effectiveness of the proposal development process
• As needed and dictated by growth; recruit, train, mentor, and coach a high-performing team of proposal specialists and coordinators