Proposition Manager

at  WESTPAC BANKING CORPORATION

MANAGER, CUSTOMER PROPOSITION

• Permanent Full time Role
• Hybrid Working Model - Currently 2 day is the office
• Be a part of a supportive and inclusive team culture

HOW DO I APPLY?

Start here. Select the APPLY or button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

• Work closely with Westpac and Partner marketing teams to enable and execute a customer-centric marketing and communications strategy.
• As Business SME, support and enable the delivery of all tactical marketing activity ensuring that planned activities within Marketing planned Distribution plans, are delivered on time/budget.
• Support the delivery of key project activities, to ensure that marketing initiatives are delivered on time/budget.
• Working with the Performance, Analytics and Insights team, use data and insights to identify customer cohorts and refine and develop customer propositions that articulate our General Insurance CVP.
• Contribute to a focus on target market development to ensure that customer cohorts are continuously refined in line with appropriate product offers.
• Support the delivery of strategic initiatives that will support the growth strategy across GI.
• Support the development, delivery and fulfilment of marketing campaigns and deliver relevant insights.
• Deliver any other related tasks as reasonably requested.
• Capture and manage marketing materials and sign-offs.
• Ensure marketing collateral and content is created with risk, compliance, privacy and legal obligations met throughout, supported by BCM and Compliance teams.
• Manage and maintain marketing governance and controls, including review and approval matrices for Marketing, Digital and Distribution material between internal stakeholders and external partner stakeholders