Provider Services Credit and Finance Operations Analyst - Express Scripts Canada

at  The Cigna Group

The primary function of this position is to provide support to Finance for the ongoing accounting functions that include collections, billing, cash application, balance sheet accounts reconciliation, process refund and month end closing process. This function includes resolving business process issues within the collection process and financial ERP system.
To achieve our collective success, a working knowledge of the billing and collection processes and accountability for quantity and quality metrics are key expectations of the role. Beyond your core responsibilities, you are expected to embrace a high-performance culture through teamwork, personal development and accountability. An ideal candidate must have also worked in a financial ERP system and have experienced in applying Accounting Principles and Standards as part of the features used within the ERP system, this is to achieve maximize process efficiency and data integrity.

QUALIFICATIONS:

• 5 + years of working in accounting with collection experience.
• University Degree in Accounting, Business, Finance or related field

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Solid technical and analytical skills with high degree of accuracy
• Working knowledge of Microsoft D365 or financial ERP system.
• Solid PC skills and a strong proficiency with Microsoft Office Suite of tools with advanced knowledge of Microsoft Excel
• Self-motivated and goal-oriented, ability to embrace change and be a change champion for team.
• Ability to meet tight deadlines and flexibility to accept diverse responsibilities.
• Team player committed to achieving common departmental objectives.
• French speaking is considered an asset.
• Demonstrates initiative, accountability and ownership.
• Ability to work with minimum supervision.
• Strong communication and interpersonal skills

• Perform billing functions based on pre-defined schedule.
• Create pre-authorized debit and credit card payment transactions to submit to the bank. Perform cash application for cheque including processing deposit and Interac E-transfer incoming payments.
• Perform bank reconciliation and journal entries booking for month-end closing process.
• Perform collection activities that including investigation of root cause of non-payment and focusing on steps necessary to resolve.
• Creation of Accounts Payable voucher for refund process and creation of EFT payment file for the bank
• All other activities as assigned.