PS Delivery Team Leader with German

at  CBRE

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job

ABOUT THE ROLE:

Portfolio Services Delivery Team Leader will be management of Accounts Receivable and Accounts Payable Teams.

WHAT YOU’LL DO:

• Leading and managing the team of up to 10 FTEs
• Developing directly reporting Team Members as well as ensure an effective work planning and workflow within the team
• Actively manage performance of portfolio services team (Accounts Payable & Accounts Receivable) on a regular basis to ensure all their problems are dealt effectively and efficiently
• Ensure all monthly, quarterly, yearly targets are achieved by each Team Member
• Ensure highest level of service delivery including data accuracy, KPI, - quality of all deliverables
• Managing the relation with the internal and external Client and its satisfaction
• Managing projects in terms of Portfolio Services function - data improvements and validation projects, global reporting improvements, technology solutions improvements
• Generate & compile performance reports on the regular basis
• Providing solutions, improvements, best practices, seeking optimization of the processes
• Delivery of trainings & presentations
• Cooperation with CBRE Business Partners to ensure that all SLA’s are met