QA Coordinator

at  NAVEX Global

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
Position Summary:
Are you someone who is organised, detail oriented, and loves analytical review? Are you interested in starting a career in Quality Assurance? If so, the QA Coordinator role may be a great fit for you!
NAVEX is looking for a new QA Coordinator who will assist with day-to-day QA review of custom web pages and other tailored web-based services to NAVEX customers. In addition, the QA Coordinator will analyse, validate, prepare, and audit data introduced into customer databases, and facilitate processes that contribute to data quality, including researching functionality of our current and future products and assisting in creation of strategies and tools for validation of data quality and integrity within those products. You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!

We Offer You:

• An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture
• Meaningful Work. Innovative products and solutions with real life impact for people and organisations
• Career Growth. Stellar training and an unwavering commitment to your growth and success
• Life Flexibility. Time to care for yourself, your loved ones, and your community
• Industry Leadership. A highly reputable, fast growing and consistently profitable organisation
• Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

• Perform quality assurance checks on web intake sites, web forms and training courses
• Confirm quality, and accuracy of display, of data in multiple languages
• Perform quality assurance checks on back-end system configurations
• Audit, document, and validate completeness and correctness of existing customer data
• Evaluate project requests based on system requirements
• Manage multiple work tasks, prioritising responsibilities, and execute deliverables
• Provide technical support for Services teams
• Maintain individual Key Performance targets (on-time completion, utilization, etc.)
• Follow instructions and establish guidelines assigned by your manager

What You Will Need:

• A high level of attention to detail, excellent follow through, consistently reliable and accountable
• Experience managing the integrity and quality of a variety of types of data preferred, not required
• Familiarity with popular web browsers and principles of accessibility preferred
• Basic understanding of database structures and functionality as they affect interface design preferred
• The ability to interpret instructions from diverse sources
• The ability to manage multiple tasks simultaneously and work within fixed deadlines
• The ability to learn and assimilate new information quickly
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills and a commitment to engage with people across a variety of levels with diverse backgrounds

We believe each member of our team deserves to see a path forward to achieving their career and financial goals.

• Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.
• The starting pay for this role is £30,000 per annum.
• Pay progression is based on performance.

Our pay programs are just one element of our commitment to Be the ONE place you want to thrive in life. Check out NAVEX’s career page to learn about our innovative people programs designed to create one powerful life experience for YOU!
NAVEX is an equal opportunity employer, including disability/vets.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us

• Perform quality assurance checks on web intake sites, web forms and training courses
• Confirm quality, and accuracy of display, of data in multiple languages
• Perform quality assurance checks on back-end system configurations
• Audit, document, and validate completeness and correctness of existing customer data
• Evaluate project requests based on system requirements
• Manage multiple work tasks, prioritising responsibilities, and execute deliverables
• Provide technical support for Services teams
• Maintain individual Key Performance targets (on-time completion, utilization, etc.)
• Follow instructions and establish guidelines assigned by your manage