QT Gold Coast – Assistant Housekeeping Manager

at  QT

QLD

Work type
Full time
Brand
QT
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Gold Coast
Seeking sunshine in human form. Unleash your hospitality on QT Gold Coast’s chic beachside scene. Reimagined with refreshed guest rooms and qtQT cabins, plus signature dining at The Spring, Bazaar, Stingray Lounge, Yamagen and more – chase endless opportunities in our sprawling designer playground.
About the role

Key responsibilities :

• Assisting the Executive Housekeeper in the day to day operations and running of the department
• Performing all duties & responsibilities in the absence of the Exec. Housekeeper
• Undertaking daily room inspections on Room Attendants & Supervisors, ensuring high standards are maintained with exceptional attention to detail
• Attending to data Input & administration requirements
• Supervising, train , motivate & support Exec & Team Members, including managing under performers
• Rostering to occupancy & budgetary requirements
• Assisting in payroll requirements
• Ensuring that rooms & hotel guest areas are of a 5 star standard
• Knowing and adhering to WHS requirements and best practice procedures
• Liaising efficiently with all other departments
• Promoting the venue and events through daily briefings to enhance staff knowledge and commitment
• Professionally deal with feedback from Hotel Management and Guests

Benefits & perks

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company.

Skills & experience

• A minimum of 3 years’ experience in a senior supervisory role
• Exceptional verbal & written communication skills
• Excellent computer skills with knowledge of Opera an advantage
• Strong leadership and organisational skills solid commitment to providing and promoting excellent customer service
• Flexibility to work across a 7 day rotating roster

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.
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• Assisting the Executive Housekeeper in the day to day operations and running of the department
• Performing all duties & responsibilities in the absence of the Exec. Housekeeper
• Undertaking daily room inspections on Room Attendants & Supervisors, ensuring high standards are maintained with exceptional attention to detail
• Attending to data Input & administration requirements
• Supervising, train , motivate & support Exec & Team Members, including managing under performers
• Rostering to occupancy & budgetary requirements
• Assisting in payroll requirements
• Ensuring that rooms & hotel guest areas are of a 5 star standard
• Knowing and adhering to WHS requirements and best practice procedures
• Liaising efficiently with all other departments
• Promoting the venue and events through daily briefings to enhance staff knowledge and commitment
• Professionally deal with feedback from Hotel Management and Guest