QTS - Pharm

at  Thermo Fisher Scientific

JOB DESCRIPTION

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Oversees and coordinates training and/or quality programs and activities. Schedules training for new employees, identifies training gaps and develops and delivers training programs and curriculums to promote continuous improvement. Leads or performs quality reviews of MIA and MIS staff customer
interactions and associated documentation and coordinates and assists with corrective action plans if needed. Ensures program compliance with corporate, departmental and client policies and procedures including SOPs and applicable health authority regulations (e.g. FDA, EMEA), as well as standard inquiry management and documentation practices. May serve as a liaison with the clients for training or quality topics.
Schedules, develops and delivers training courses and content for all staff members.
Conducts product or disease state training for staff members as required
Monitors effectiveness of training and observes training sessions, trends and assesses changes in employee performance. Modifies training to increase beneficial outcomes
Integrates training with the client while negotiating organizational differences in culture, management structure and staffing. Liaises with the client, department management and staff for all training related topics. Maintains program training documentation in audit-ready status
Conducts call and documentation review of staff members’ work and monitors accuracy and completeness of information provide, including clinical content
Ensures program consistency relative to compliance with the organization and client policies/procedures
Evaluates quality trends across the program and provides feedback to the management team. Tracks and documents Quality Events
Develops continuous improvement initiatives based on gaps and trends identified
Provides support for program-related audits
May assist with department projects

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Pharmacy or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

KNOWLEDGE, SKILLS AND ABILITIES:

• Comprehensive understanding of applicable health authority (e.g. FDA, EMA) or local regulations
  Strong knowledge of drugs and drug information
  Ability to perform call/document review, including complex clinical discussions and provide clear and concise feedback
  Great organizational and time management skills
  Strong attention to detail and ability to multi-task
  Effective verbal and written communication skills
  Excellent problem solving skills
  Strong computer skills including Microsoft Office
  Ability to train and mentor others
  Excellent language skills (comprehension, speaking, reading and writing) must be demonstrated if the position requires languages other than English
  Ability to work in a team environment and/or independently as needed
  Apply today! http://jobs.thermofisher.com (bolded) Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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Please refer the Job description for details