Quality and Population Health Project Manager I

at  Trinity Health IHA

POSITION DESCRIPTION:

The Quality and Population Health Project Manager I provides project management within the Quality and Population Health (QPH) Department with a focus on internal and external projects associated with quality, population health, utilization and alternative payment models. Project management support includes program performance monitoring and reporting, financial analysis, identifying process improvements, operation performance monitoring, timeline management, workflow development, information management and operational support.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s Degree in business or health care or an equivalent combination of education and experience.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

• Knowledge of industry-appropriate terms generally used in project management.
• Knowledge of quality, population health and alternative payment model landscape.
• Proficient at data analysis.
• Ability to manage projects with general direction with a moderate degree of ambiguity.
• Ability to manage multiple projects simultaneously.
• Ability to identify key contacts for project success.
• Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to write understandable and unambiguous projects.
• Ability to speak before groups of people, either in-person or virtually.
• Ability to facilitate a group discussion and effectively manage meetings.
• Good organizational and time management skills to effectively juggle multiple priorities, time constraints, and health care industry changes.
• Demonstrated ability to exercise sound judgement, trouble-shooting and problem-solving skills, i.e., identifying complex problems, reviewing options and making appropriate recommendations based on the business case presented.
• Ability to reconcile differing points of view and influence others to reach consensus on difficult project issues.
• High-level of proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records/templates (e.g., EPIC), Microsoft Office (Excel, Access, Outlook, Word, PowerPoint), email, e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job. Ability to work with new applications, including vendor software, understanding of terminology and processes utilized to enhance and maintain reporting.
• Ability to work independently and collaboratively in a team-oriented environment as a member of the QPH team. Possesses courteous and friendly demeanor.
• Ability to work effectively with various levels of organizational members and diverse populations including IHA staff and management, senior management group, site medical directors, division heads, providers, patients, family members, outside customers, vendors, hospitals and community groups.
• Ability to cross-train in other areas of practice/department in order to achieve smooth flow of all operations.
• Ability to perform mathematical calculations needed during the course of performing basic job duties.
• Knowledge of the compliance aspects of clinical care, patient privacy and best practices in medical office operations.
• Willing to gain an overall understanding of IHA structure and workflow processes throughout the organization and ability to provide analytic support for the company structure.
• Ability to handle patient and organizational information in a confidential manner.
• Ability to drive to other office/practice sites and meeting and training locations.
• Successful completion of IHA competency-based program within introductory and training period.

Please refer the Job description for details