Quality Assessor

at  RSM Australia

OUR VALUE PROPOSITION

At RSM, our purpose is to instil confidence in a world of change for both our clients and our people.
RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.
Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values - integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.

EDUCATION REQUIREMENTS:

Mandatory

• A Bachelor’s degree from a university accepted in Australia and/or relevant work experience suitable for Quality Assessment activities;
• Any other diploma and/or certificate; and
• Successful Completion of the Quality Assessor Training Program provided by ACQSC.

Desirable

• Relevant professional development activities.
• Registered Nurse

DEMONSTRATED EXPERIENCE & ATTRIBUTES:

Essential

• 3+ years’ experience in a relevant occupational category;
• An understanding of the aged care operational environment;
• Knowledge or experience in the conduct of quality assessment services in Aged Care or other quality management/review processes;
• Previous experience or ability to effectively operate in a small assessment team;
• Analytical thinking and report writing skills;
• Excellent time management skills;
• Ability to work autonomously and as part of a team; and
• A willingness to travel each week.

Desirable

• A current driver’s licence;
• Strong attention to detail;
• Adequate computer skills including the ability to learn and use new systems; and/or
• Effective communication skills including an understanding of issues experienced by customers from culturally and linguistically diverse backgrounds.

• Become registered and maintain registration as a Quality Assessor under the Aged Care Quality and Safety Commission (ACQSA) Rules 2018.
• Assess the quality of care and services provided through aged care facilities against the Aged Care Quality Standards in accordance with an Official Order received from ACQSA.
• Participate and co-ordinate the Quality activities as part of an Assessment Team ensuring compliance with the obligations of a Registered Assessor as prescribed by ACQSC.
• Interview residents and their representatives about the quality of care and services provided by an aged care service.
• Ensure completion of each assessment to a high-quality standard in conjunction with the Team Leader including effective communication within RSM Aged Care Services
• Adhere to ACQSC’s Quality Assessor Obligations (including the Code of Conduct), Registration Policy, Conflict of Interest Policy and Vaccination Policy.
• Travel regularly within your State/Territory and across Australia.