Quality Assurance Analyst with German

at  Wipro Limited

JOB DESCRIPTION

We are excited to announce a new project within Wipro Technologies, a leading brand in the industry with a strong and diverse history. We are currently looking for enthusiastic professionals experienced in the field of Quality Audit to support our new client, a well-known brand in the social media industry.This is a full-time, on-site role, providing you with the opportunity to work from our sustainable and modern office location in Bucharest, Romania.

REQUIREMENTS:

• Minimum 1+ years of experience in Quality audit, Quality management or with Quality Assurance Programs
• Proficiency in English and German
• Excellent verbal & written communication & presentation skills
• Ability to work in fast and evolving workflows with eye for detail
• Ability to maintain calm while meeting strict deadlines
• Comfortably in exercising quality standards in ambiguous scenarios
• Computer fluency and understanding the necessity of a data-driven approach

• Perform quality audits on internal and external specialists providing clients with advertising and sales support, as well as specialists working to bring prospective clients into the SMB’s portfolio of advertisers;
• Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management;
• Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;
• Work closely & hand in hand with other departments to respond immediately to relevant quality-related needs;
• Participate in internal quality calibrations led by process owners;
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.