Quality Assurance & Contract Monitoring Officer - ASC

at  Cleantech People

Knowledge:

• Practical knowledge of how to identify contractual problems and to develop relevant strategies/solutions and initiate corrective actions.
• Knowledge of health and social care policies, procedures, legislation and regulations in respect of the relevant client groups
• A knowledge and understanding of the operations of local government including the current financial, legal and political issues facing public sector management.
• A clear understanding of contractual principals and basic contract law

Experience:

• Experience of working within a contract management/monitoring capacity

Skills & Abilities:

• Ability to demonstrate highly developed oral, written and presentational skills and to ensure the appropriate format of delivery.
• Ability to set personal priorities, objectives and deadlines while maintaining a focus on the key service priorities/deliverables.
• Ability to acquire new skills and demonstrate a strong commitment to learning/continuous professional development for self and others.
• Ability to evidence the understanding of the Corporate objectives including the Council’s budget strategy and the Government directions, best value and key deliverable strategy.
• Ability to work flexibly as a team member to achieve service objectives, targets and projects.
• Ability to plan, manage and monitor projects and work programmes, including the ability to work independently and manage deadlines.
• Ability to make effective use of IT and an eye for detail.
• Ability to develop good relationships with a wide variety of stakeholder, both within and without the Council.
• An ability to assimilate and apply information relating to service delivery.
• Ability to generate opportunities for initiating/developing improvements in partnerships to provide quality and responsive services for Council needs

PLEASE QUOTE THE JOB TITLE & VACANCY REFERENCE NO. IN YOUR APPLICATION, OR WE WILL BE UNABLE TO MATCH YOUR CV TO THE ROLE BEING APPLIED FOR.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

QUALIFICATION DETAILS AND ANY OTHER EXPERIENCE/SKILLS RELEVANT TO THE JOB ROLE TO HELP SUPPORT YOUR APPLICATION (AND HELP US TO HELP YOU!) – PLEASE GIVE FULL DETAILS WITHIN YOUR CV DOCUMENT.*

Knowledge:

• Practical knowledge of how to identify contractual problems and to develop relevant strategies/solutions and initiate corrective actions.
• Knowledge of health and social care policies, procedures, legislation and regulations in respect of the relevant client groups
• A knowledge and understanding of the operations of local government including the current financial, legal and political issues facing public sector management.
• A clear understanding of contractual principals and basic contract law.

Experience:

• Experience of working within a contract management/monitoring capacity.

Experience of communicating, liaising and negotiating with a complex range of stakeholders.
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- Experience of developing and implementing contract compliance systems.
- Experience of monitoring performance against standards.
- Experience of establishing and operating contracts and service agreements.
- Experience of preparing and presenting high quality information and reports.
- Proven experience of negotiating and dealing with external bodies and developing effective contractual relationships and partnerships.

Skills & Abilities:

• Ability to demonstrate highly developed oral, written and presentational skills and to ensure the appropriate format of delivery.
• Ability to set personal priorities, objectives and deadlines while maintaining a focus on the key service priorities/deliverables.
• Ability to acquire new skills and demonstrate a strong commitment to learning/continuous professional development for self and others.
• Ability to evidence the understanding of the Corporate objectives including the Council’s budget strategy and the Government directions, best value and key deliverable strategy.
• Ability to work flexibly as a team member to achieve service objectives, targets and projects.
• Ability to plan, manage and monitor projects and work programmes, including the ability to work independently and manage deadlines.
• Ability to make effective use of IT and an eye for detail.
• Ability to develop good relationships with a wide variety of stakeholder, both within and without the Council.
• An ability to assimilate and apply information relating to service delivery.
• Ability to generate opportunities for initiating/developing improvements in partnerships to provide quality and responsive services for Council needs.

Key Responsibilities:

• Responsible to the Strategic Commissioner for all aspects of work carried out, ensuring appropriate communication of issues, risks, improvements, innovation, complaints and compliments within the portfolio of contracts monitored