Quality Assurance Engineer II (Senior)

at  Neon One LLC

THE EXCITING PART (YOUR 80S: 80% OF YOUR CREATIVE FOCUS):

• Design, develop, execute, and maintain automated testing and manual test plans to achieve ongoing coverage of the application.
• Ability to measure results of automated tests and determine where improvements might be needed.
• Conduct ongoing acceptance testing for feature upgrades and bug fixes to ensure the application is functioning as expected and changes have been applied correctly.
• Maintain existing end-to-end test scripts in order to keep them up to date in regards to feature improvements and/or deprecation as well as the inclusion of any critical bug fixes.
• Verify all reported bugs and work with the Product Owner and team to prioritize them in the backlog.
• Report test result findings and work alongside Software Engineers to understand and rectify issues.
• Enforce established quality standards for the product and partnerships, driving adoption of ongoing improvements to help reduce defects and streamline the process of delivering code.
• Proactively assess and create test plans for new features, as well as writing fix summaries on all features and bugs that are completed by the team.
• Liaise with Support via tickets submitted through Jira and Slack channels to ensure reported issues are correctly submitted and can be understood by the team.
• Work closely with Product Owners, Scrum Masters, Designers, and other engineers to refine specifications for work to be done.
• Maintain and update test databases and staging environments, adding/removing users to/from testing environments as needed.
• Troubleshoot and address software deficiencies when they arise, seeking to continuously optimize testing for breadth, redundancy, and performance.

• Operate as a Subject Matter Expert on your particular product for internal departments seeking guidance in writing guides or supporting materials.
• Support the writing of Release Notes and additional documentation to coincide with each release.
• Maintain documentation related to testing, templates, and internal support guides as needed.
• Work alongside the entire QA team to ensure alignment in process and quality.