Quality Assurance - Lab Consultant

at  Patient First

The responsibilities of this job include, but are not limited to, the following:

• Reporting all findings involving laboratory operations as directed;
• Ensuring that test methodology and procedures are appropriate for the clinical use of test results and establishing performance criteria, including precision and accuracy standards for each test;
• Ensuring that the laboratory is appropriately enrolled in an approved proficiency testing program;
• Establishing a quality control program for each test performed;
• Establishing acceptable levels of analytic performance and ensuring that these levels are maintained throughout the testing process;
• Resolving technical problems and ensuring that remedial actions are taken, if necessary;
• Ensuring that patient test results are not reported until all corrective actions have been taken;
• Identifying training needs and ensuring that testing personnel receive regular and appropriate in-service training;
• Evaluating the competency of all testing personnel. This includes completing an evaluation at 6 and 12 months in the first year of employment and yearly thereafter. Performance is reevaluated before patient testing if instrumentation or test methodology changes;
• Providing on-site, telephone, or electronic consultation as needed;
• Reviewing medical records for compliance with Patient First policies and procedures according to schedule;
• Performing onsite inspections completely and accurately according to schedule;
• Performing final review and completion of inspection report according to schedule;
• Assisting with revisions of the inspection process and criteria;
• Performing inspection follow-ups as directed;
• Conducting training sessions as needed with center personnel, administrative personnel, trainers, etc.;
• Receiving and moving ordered supplies;
• Assisting at other locations as directed;
• Implementing established policies and procedures as directed;
• Handling physician requests with respect and in a timely manner.

Minimum education requirements include, but are not limited to, the following:

• Employee must be 18 years of age or older;
• Minimum typing experience required;
• At least one year of supervisory experience preferred;
• In Virginia and Maryland, bachelor’s degree in medical technology or chemical, physical, or biological science and a minimum of two years of training/experience required and four years of experience preferred;
• In Pennsylvania and New Jersey, a bachelor’s degree in medical technology or chemical, physical, or biological science and a minimum of six years of training/experience required;
• Must have a thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing. Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required;
• Knowledge and skill sufficient to use and maintain laboratory instrumentation;
• Knowledge of related disciplines to integrate and correlate test results with other
• laboratory data and clinical information;
• Must be able to sit, stand and walk for long periods of time (possibly 4 to 7 hours at a time);
• Must be able to lift up to 30 pounds;
• Excellent verbal and written communication skills required;
• Ability to prioritize and deal with numerous tasks at one time;
• Willingness to work at any center due to a staffing or center emergency or a reduction of work.

• Reporting all findings involving laboratory operations as directed;
• Ensuring that test methodology and procedures are appropriate for the clinical use of test results and establishing performance criteria, including precision and accuracy standards for each test;
• Ensuring that the laboratory is appropriately enrolled in an approved proficiency testing program;
• Establishing a quality control program for each test performed;
• Establishing acceptable levels of analytic performance and ensuring that these levels are maintained throughout the testing process;
• Resolving technical problems and ensuring that remedial actions are taken, if necessary;
• Ensuring that patient test results are not reported until all corrective actions have been taken;
• Identifying training needs and ensuring that testing personnel receive regular and appropriate in-service training;
• Evaluating the competency of all testing personnel. This includes completing an evaluation at 6 and 12 months in the first year of employment and yearly thereafter. Performance is reevaluated before patient testing if instrumentation or test methodology changes;
• Providing on-site, telephone, or electronic consultation as needed;
• Reviewing medical records for compliance with Patient First policies and procedures according to schedule;
• Performing onsite inspections completely and accurately according to schedule;
• Performing final review and completion of inspection report according to schedule;
• Assisting with revisions of the inspection process and criteria;
• Performing inspection follow-ups as directed;
• Conducting training sessions as needed with center personnel, administrative personnel, trainers, etc.;
• Receiving and moving ordered supplies;
• Assisting at other locations as directed;
• Implementing established policies and procedures as directed;
• Handling physician requests with respect and in a timely manner