Quality Assurance Lead

at  Johnson Fleming

We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It’s a time of rapid growth for the European arm of the business, so we are looking for someone to plan and execute comprehensive system & application end-to-end testing efforts based on project requirements and system design. This role is responsible for thorough test planning as well as identifying, documenting and reporting software defects.
About the role
We are recruiting for a Quality Assurance Lead to plan and execute comprehensive system & application end-to-end testing efforts based on project requirements and system design. This role is responsible for thorough test planning as well as identifying, documenting and reporting software defects.
Overview of duties
Mentor, motivate and be a positive role model to team members
Become a knowledge expert in key systems and operational activities to ensure thorough testing
Define testing strategies to ensure the product being released is up to company standards
Create test plans, including individual testing phases
Evaluate the team throughout the life of the project to identify areas where improvement can be made
Hold regular team meetings to identify new risks as testing phases are completed and create new mitigation plans on the fly, encouraging team members to do the same
Improve processes, communicating new process ideas to the different teams involved in the project, including engineers and marketing departments
Report progress, plans, and problems to upper management and other involved parties throughout all phases of product development
Request and act on feedback from upper management, efficiently implementing any suggested changes
Develop and analyse project requirements to develop reliable, comprehensive test approaches
Design and implement tests, debugging and defining corrective actions
Assist in defining regression plans that minimize risk and ensure coverage
Create test estimates and assist in developing project milestones and timelines
Collaborate with test automation team to assist in intelligently and proactively expanding the automated test suite
Create and execute test scripts based on the project requirements and system design
Coordinate test script reviews with stakeholders as appropriate
Conduct all levels of testing including smoke, functional, integration and regression
Identify knowledge deficiencies in team and work with management to resolve
Interface with users and domain experts, establish a high level of trust and credibility with these people, and recognize that our products must bring value to them
Coordinate defect validation and reporting with the team and assist developers in recreating defects
Assist in coordinating user acceptance documentation and testing, seeing through to successful completion
Perform support as needed, including production support for internal and external users
Stay abreast of QA technologies to make informed decisions and suggestions for improving processes and methods
Person specification

KNOWLEDGE, SKILLS AND ABILITIES:

Microsoft Office suite including Word, Excel, PowerPoint, Project
Microsoft Visio for process mapping and workflow
Azure DevOps or similar application lifecycle management (ALM) systems
Quality Management tool similar to Azure DevOps (ADO), Microsoft Test Manager (MTM), HP Quality Center
Azure DevOps or other equivalent issue tracking systems
Microsoft Visual Studio Release Manager (VSRM) or similar release management systems

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in computer science, engineering other technical field, or equivalent experience
Minimum 5 years’ experience in related role or equivalent experience leading teams

Please refer the Job description for details