Quality Assurance Officer

at  DHL Supply Chain

Join our established QA Team!

As a Quality Assurance Officer at DHL, you will lead the QA function for the site to ensure warehouse operations run smoothly and customer objectives are met. In a fast-paced environment, where every day is different, you’ll have the autonomy to make decisions and be able to continually grow professionally. Your duties will include:

• QA Support and management for clients and internal stakeholders
• Support and conduct on-site audits
• Document internal quality assurance activities
• Investigate customer enquires
• Collect and compile statistical quality data
• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Monitor risk management activities
• Assure compliance with quality and industry regulatory requirements

DHL Supply Chain is a Great Place to Work
We are the world’s leading contract logistics company and when you work with us you’ll find that we value each other’s differences whilst recognising individual strengths. We never forget that you make us who we are and we work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed. Beyond our impressive culture, we also offer our employees:

• A world class training program to expand your skillset and drive your career forward
• Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
• Staff engagement opportunities including monthly site lunches, competitions and events
• Employee of the month and employee of the year recognition
• Impressive staff discounts at many of our customers who are an essential part of everyday life

DHL Supply Chain is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. We will support flexible working arrangements that are tailored to the individual role requirements.

As a Quality Assurance Officer at DHL, you will lead the QA function for the site to ensure warehouse operations run smoothly and customer objectives are met. In a fast-paced environment, where every day is different, you’ll have the autonomy to make decisions and be able to continually grow professionally. Your duties will include:

• QA Support and management for clients and internal stakeholders
• Support and conduct on-site audits
• Document internal quality assurance activities
• Investigate customer enquires
• Collect and compile statistical quality data
• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Monitor risk management activities
• Assure compliance with quality and industry regulatory requirement

To be successful in this role, you will have:

• 2-3 years quality &/or operational experience in pharmaceutical or food industry
• Exposure to the temperature controlled environments
• Internal or external audit experience
• Experience with CAPAs & change controls processes
• Understanding of Quality Management principles
• High level knowledge of the Australian Code of Good Manufacturing Practice (GMP)
• Advanced Microsoft Office proficiency with Word, Outlook, Excel and PowerPoint
• Superior verbal and written communication skill