Quality Assurance Officer - Standards, Monitoring and Compliance (Fixed Term)

at  Dublin Business School

Job Title:
Quality Assurance Officer - Standards, Monitoring and Compliance (Fixed Term)
Department:
IR0019 Registry and Exams
Reporting to:
Registrar & Director of Campus Operations
The QA Officer is an integral role within the DBS Registrar’s Office supporting the development, implementation, monitoring and review of all quality assurance procedures relating to delivery of programmes. Each QA Officer has specific assigned responsibilities in areas including Academic Integrity, External Examiner processes, academic appeals and approval of faculty appointments. In conjunction with the other members of the Registrar’s Team, the QA Officer also contributes to the development of new policy and the updating of existing policy, including research and benchmarking of best practice internally and externally to inform policy-making.
The QA Officer is also responsible for ensuring the administration and accurate and appropriate recording and storage of records and associated documentation under their areas of responsibility. The QA Officer will have a good working knowledge of College regulations and will provide supports to Faculty and Academic Teams, the Exams Team, Academic Operations and Student Supports with respect to application of regulations, policy and process.
This is a position of responsibility that requires the ability to work autonomously and the confidence to provide sound direction and guidance to colleagues, both junior and senior, in respect of quality assurance requirements and procedures.

General QA Officer Responsibilities (shared with other QA Officer role):

• Develop and write policy and carry out updates to the DBS Quality Assurance Handbook and associated processes and Standard Operating Procedures.
• Coordinate the processes for processing academic appeals and other academic student issues as required, ensuring correct procedures are followed and documented, ensuring co-review of all cases.
• Training and support of academic and administrative staff on policy and procedure.
• Liaison with QQI and other professional and statutory bodies.
• Support other stakeholders and contribute to QQI QA activities such as reporting, validations and site visits, as required.
• Secretary to sub-committees of the Academic Board as required.
• Chairing Boards and Committees as required.
• Representation on QQI and external body committees and working groups as relevant.

Specific Responsibilities of Quality Assurance Officer - Standards, Monitoring and Compliance

• Lead on review and development of workflows for management of the assessment process, including moderation and the External Examinership process, in consultation with the Exams Manager and all stakeholders.
• Oversee QA of student registration and enrolments, including managing non-standard registrations such as early resits, retroactive deferrals, eligibility for Pass by Compensation and trailing.
• Maintain the Register of External Examiners and administration of recruitment for new External Examiners and expiration of completed tenures.
• Oversight of External Examiner process, including the induction process and serving as liaison and key point of contact with External Examiners.
• Management and QA of Exit Awards for learners.
• Secretary to the Academic Appointments Sub-Committee (AASC), carrying out administration of documentation for presentation to the Committee, certificates of approval and on-going monitoring.
• Develop and deliver training and information sessions on QA policy and procedures for staff, including administration of weekly ‘drop in’ support sessions for Faculty.
• Ownership of Lecturer Handbooks with responsibility for annual reviews and updates aligned with policy.
• Any other such duties as commensurate with the post.

Pay & Benefits

The salary for this role is 35K.

• Free Internal Courses;
• Discounted Fees for Family Members;
• Life Assurance & Disabilities Cover;
• Sports & Social;
• Employee Assistance Programme;
• Employee Discount Scheme;
• Paid sick leave;
• Death-In-Service Benefit.

This job description is a guide to the work the post holders will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the post-holders and their manager will review the job description regularly.
Position Type:
Full time
Contract Type:
Fixed Term Contract (Fixed Term)
Pay Frequency:
Annual
Location:
Dublin, Ireland
Job Functional Area:
Accreditation & Compliance
All appointments are subject to providing proof of eligibility to work in Ireland on full time basis (upon being invited to interview). Please refer to our privacy policy here:
DBS Privacy Notice for Candidates
.
This job description is a guide to the work the post holder will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the job description will be reviewed regularly by the post-holder and their manager.
DBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly

General QA Officer Responsibilities (shared with other QA Officer role):

• Develop and write policy and carry out updates to the DBS Quality Assurance Handbook and associated processes and Standard Operating Procedures.
• Coordinate the processes for processing academic appeals and other academic student issues as required, ensuring correct procedures are followed and documented, ensuring co-review of all cases.
• Training and support of academic and administrative staff on policy and procedure.
• Liaison with QQI and other professional and statutory bodies.
• Support other stakeholders and contribute to QQI QA activities such as reporting, validations and site visits, as required.
• Secretary to sub-committees of the Academic Board as required.
• Chairing Boards and Committees as required.
• Representation on QQI and external body committees and working groups as relevant

Specific Responsibilities of Quality Assurance Officer - Standards, Monitoring and Compliance

• Lead on review and development of workflows for management of the assessment process, including moderation and the External Examinership process, in consultation with the Exams Manager and all stakeholders.
• Oversee QA of student registration and enrolments, including managing non-standard registrations such as early resits, retroactive deferrals, eligibility for Pass by Compensation and trailing.
• Maintain the Register of External Examiners and administration of recruitment for new External Examiners and expiration of completed tenures.
• Oversight of External Examiner process, including the induction process and serving as liaison and key point of contact with External Examiners.
• Management and QA of Exit Awards for learners.
• Secretary to the Academic Appointments Sub-Committee (AASC), carrying out administration of documentation for presentation to the Committee, certificates of approval and on-going monitoring.
• Develop and deliver training and information sessions on QA policy and procedures for staff, including administration of weekly ‘drop in’ support sessions for Faculty.
• Ownership of Lecturer Handbooks with responsibility for annual reviews and updates aligned with policy.
• Any other such duties as commensurate with the post

The salary for this role is 35K.

• Free Internal Courses;
• Discounted Fees for Family Members;
• Life Assurance & Disabilities Cover;
• Sports & Social;
• Employee Assistance Programme;
• Employee Discount Scheme;
• Paid sick leave;
• Death-In-Service Benefit