Quality Assurance Product Compliance Expert (m/f/d)

at  Metro AG

Company Description
As a leading international food wholesaler, we at METRO are specialized in catering to the needs of hotels, restaurants, caterers (HoReCa), independent merchants (Traders), and more. With approximately 15 million customers worldwide, our unique multichannel mix offers the flexibility of purchasing goods in-store or via our digitally connected Food Service Distribution (FSD) delivery. In addition, we are continuously expanding our international online marketplace, METRO MARKETS, to meet the needs of our professional customers. We furthermore take pride in our commitment to sustainability which is considered in all our actions and being listed in various sustainability indices and rankings for years is proof for our dedication (e. g. MSCI, CDP). With our business operations spanning 32 countries, over 90,000 employees worldwide and generating sales of around €30 billion in the fiscal year 2022/23, we are determined to continue our journey to growth.
At METRO, we have set ourselves ambitious goals with our “sCore” growth strategy which is closely accompanied by our Fundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de.
Job Description
Your new role:
In this role, you will be responsible for scheduling and executing product assessments for our Own Brand product assessments via the Metro Product Assessment Centre (MPAC), external laboratories and Chefs / professional customers. Maintain and update all documentation related to product compliance and governance activities, ensuring all procedures are current and accessible.

Where your expertise is needed:

• Coordinating with QA Experts and relevant stakeholders to schedule and execute product compliance activities (sensory, FFU, legal compliance and benchmarking checks).
• Manage the scheduling, organization, execution, and reporting of product assessments of the products, based on the plan defined in collaboration with the Experts GQA Food & MSI QA.
• Ensure clear communication and record-keeping of product testing outcomes.
• Monitor the follow-up with QA Experts and QA Countries.
• Communicate test scheduling and follow up on test outcomes with external partners like laboratories, consultancies, chefs, and professional customers.
• Provide support to QA teams in various countries and internal stakeholders (GQA/Sourcing) on product assessment processes.
• Generate monthly reports on key performance indicators (KPIs) related to compliance for common sourced Own Brand products.

QUALIFICATIONS

• Minimum 3 years of experience in quality management within a wholesale or retail environment.
• Experience in product analysis and sensory evaluation is a plus.
• University degree in Food Chemistry, Food Technology, or a related field (preferred).
• Excellent organizational skills with a strong attention to detail.
• Superior written and verbal communication skills in English.
• Proficiency working with data and statistics (MS office and advance Excel).
• Team player with a customer-centric approach.
• Adaptable, proactive, and self-motivated with a continuous learning mindset.
• Ability to manage multiple tasks and deadlines effectively.
• Experience working in a fast-paced environment.

Please refer the Job description for details