Quality Assurance/Quality Control Specialist

at  Mircom Group of Companies

QUALITY ASSURANCE/QUALITY CONTROL SPECIALIST

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

SUMMARY:

In this position, the successful candidate will play a central role in managing all aspects related to quality, encompassing both Quality Assurance and Quality Engineering.This role includes supporting and crafting various quality related documents, such as internal audit reports for ISO preparation. Additionally, the successful candidate will be responsible for meticulously documenting, logging and reporting all non-conformances through effective communication channels to the relevant department section(s) and individual(s) in a prompt and organized manner.

REQUIREMENTS AND SKILLS:

• Internal Auditor Certification or Quality Control certification or Lean Manufacturing Six Sigma are considered an asset
• College Diploma or higher in a related field (Quality, Mechanical or Electronic technician/technologist) or equivalent work experience.
• 3-5 years of experience in Mechanical/Industrial Engineering.
• Previous experience in the Electrical Manufacturing industry
• Previous experience in Quality Assurance or Quality Control.
• Exposure to Lean Manufacturing practices.
• Knowledge in Quality Management System – ISO 9001:2015/ TS 16949/QS 9000 or equivalent.
• Strong problem solver.
• Ability to read and interpret drawings, specifications, and technical standards.
• Knowledge of Geometric Dimensioning and Tolerances, statistics, and measurement techniques.
• Excellent interpersonal and communication (verbal & written) skills.
• Detail-oriented with a high level of accuracy.
• Ability to work efficiently under pressure with simultaneous deadlines.
• Ability to maintain confidential information in a professional manner.
• Proficiency in MS Office programs, SharePoint, Microsoft Dynamics AX, other
• Ability to work effectively with all levels of management (Inter and Intra Departments)
• Understands compliance with applicable Joint Health and Safety requirements ((WHMIS, other).

• Initiate, log, and report all instances (internal & external) of non-conformances and assign Corrective Action Reports to individual(s)/department(s) responsible.
• Log and track CAR, track on hold activity and follow up on corrective actions from suppliers, internal and other quality issues.
• Assist regulatory bodies (UL/ULC, FM, USCG etc.) on their site visit; review Manufacturing Adherence to Approved Procedures-Conformance (Monthly, Quarterly, Annually).
• Develop and maintain Quality Systems Procedures (QSP) as required by ISO
• Develop, maintain, and approve site quality documentation and records
• Manage and control Entire (UL Lab, Production, Engineering, and others) Calibration process- measuring instruments
• Lead internal and external audit readiness. (ISO 9001:2015)
• Schedule/Plan Internal Audit, Conduct Audit, gather data/evidence, generate, and circulate summary and follow-up as required
• Manage incoming sampling and process, and complience check of received goods such as Regulatory Agencies’ Labels, Painted Metal Parts, etc.
• Conduct First Article inspection (FAI), checks for stamps and stickers and cross referencing against documents, BoMs by interpreting design standards, processes, and procedures
• Assist in new Projects (BoM Comparison/changes and updates etc.)
• Perform root cause analysis for all non-compliance parts and recommends improvements by following up on corrective action
• Ensure product compliance with company standards.
• Initiate Quality Control actions related ECR and AX-BoM modifications.
• Develop and maintain various SharePoint databases