Quality Consultant- Pediatric Vital Signs Population Health

at  Nationwide Childrens Hospital

Overview:
The Quality Consultant collaborates with service line and unit leadership to develop, implement, and coordinate effective systems that improve patient outcomes and quality of care. Provides guidance in the areas of project management and quality improvement of the eight Pediatric Vital Signs (PVS) and supports the mission of Nationwide Children’s Hospital by leading the performance improvements linked to the strategic plan. Supports Pediatric Vital Signs physician and operational leaders to enable success in improving care and health in the population while collaborating with Partners For Kids (PFK) to ensure alignment of quality improvement efforts.
Schedule: Full-time, Monday-Friday (1st shift)
Location: Central Campus
Why Nationwide Children’s Hospital?:
The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.
Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.
We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.
Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities:

• Collaborates with service line leadership to design a quality improvement (QI) project portfolio to meet the hospital’s strategic plan, service line performance goals, and Joint Commission standards. Provides project management, when needed, for PVS projects – facilitating cross-functional projects, building relationships, and setting goals to achieve desired outcomes. Participates in constant readiness program to ensure Joint Commission standards are always followed.
• Utilizes project management and change management tools to help teams of community partners, physicians, nurses, and other healthcare providers improve health outcomes for children. Uses knowledge of improvement science and team facilitation to move teams toward reaching their project goals. Actively participates on hospital-wide projects and national collaboratives to eliminate preventable harm.
• Works collaboratively with partners, uses knowledge of data analysis and statistical process control to turn data into information that teams can use to make decisions affecting patient outcomes and quality improvement efforts, and communicates quality outcome data and patient satisfaction data to Pediatric Vital Signs, NCH and PFK leadership. Assists teams in developing quality metrics, the knowledge on what data to collect, how best to collect the data, and collaborates with leadership in identifying resources and educational needs to achieve performance goals. Works with clinicians to present and publish work.
• Uses the Institute for Healthcare Improvement (IHI) Model for Improvement as the basis for quality improvement work. Provides education on the IHI Model for Improvement to service lines, unit project teams, and to employees. Coaches physicians and healthcare professionals in the Quality Improvement Essentials course at NCH, which supports hospital-wide adoption of the IHI Model.
• Maintains knowledge level and ability related to continuous quality improvement through reviewing relevant peer reviewed publications, attending conferences, and networking with other hospitals.

Qualifications:

Education:

• Bachelor’s degree in engineering, healthcare, or business field.

Certifications:

• Certified Professional in Healthcare Quality (CPHQ), Six Sigma Green Belt or Black Belt certification, or Project Management Professional (PMP) encouraged.

Skills:

• Interpersonal and organizational skills necessary for proficient facilitation of meetings, presentations, relationship building, and the ability to communicate effectively to all levels of hospital staff.
• Ability to analyze and interpret statistical data including ability to interpret statistical process control charts; ability to make the data tell a story that compels people to change their practices.
• Proficient in the use of Microsoft Word, PowerPoint, and Excel to manipulate and analyze large sets of data using pivot tables, formulas, and graphs/charts.
• Prioritization Skills.

Experience: 2 years of experience in the quality improvement and/or process improvement fields.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.
EOE M/F/Disability/Ve

• Collaborates with service line leadership to design a quality improvement (QI) project portfolio to meet the hospital’s strategic plan, service line performance goals, and Joint Commission standards. Provides project management, when needed, for PVS projects – facilitating cross-functional projects, building relationships, and setting goals to achieve desired outcomes. Participates in constant readiness program to ensure Joint Commission standards are always followed.
• Utilizes project management and change management tools to help teams of community partners, physicians, nurses, and other healthcare providers improve health outcomes for children. Uses knowledge of improvement science and team facilitation to move teams toward reaching their project goals. Actively participates on hospital-wide projects and national collaboratives to eliminate preventable harm.
• Works collaboratively with partners, uses knowledge of data analysis and statistical process control to turn data into information that teams can use to make decisions affecting patient outcomes and quality improvement efforts, and communicates quality outcome data and patient satisfaction data to Pediatric Vital Signs, NCH and PFK leadership. Assists teams in developing quality metrics, the knowledge on what data to collect, how best to collect the data, and collaborates with leadership in identifying resources and educational needs to achieve performance goals. Works with clinicians to present and publish work.
• Uses the Institute for Healthcare Improvement (IHI) Model for Improvement as the basis for quality improvement work. Provides education on the IHI Model for Improvement to service lines, unit project teams, and to employees. Coaches physicians and healthcare professionals in the Quality Improvement Essentials course at NCH, which supports hospital-wide adoption of the IHI Model.
• Maintains knowledge level and ability related to continuous quality improvement through reviewing relevant peer reviewed publications, attending conferences, and networking with other hospitals