Quality Control Team Leader

at  Hitachi Rail Limited

Description
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Everything we do here is full of life. And we’re committed to developing infrastructure that benefits even more people. From the iconic bullet train in Japan, to sustainable metro systems in Europe and inspiring the next generation in North America. We’re connecting, evolving, protecting and investing in even more. And there’s so much for you to get involved in, learn from, and flourish doing.

Within this exciting opportunity as Quality Control Team Leader, you will manage a team of up to 16 split across varying shift to ensure targets for quality, throughput, cost and safety are consistently met.
The Quality Control Team Leader will have dedicated and focused supervision on the trains, driving the required behaviors and performances. You will be the initial point of contact for your team and will be required to liaise with other departments working collaboratively to resolve issues through the line call and QN process.
Please note, this is an 8-month secondment and will require shift work including nights as standard.

Specifically, you will be responsible for the following deliverables:

• Day to day operational management of a team to achieve KPIs on cost, quality, delivery, and safety.
• Lead team to operate in a safe environment ensuring H&S policy and PPE requirements are adhered to. Support health and safety initiates, accident investigations and promotion of the use of near miss/ hazard reporting.
• Informal management in regard to performance, attendance and behaviours of the team members including raising and discussing employee record entries. Be involved in departmental investigations.
• Leads team to achieve SOP’s to process master schedule and within process correct time bookings, completion of time trials and engagement of cross functional support where required.
• Responsible for ensuring all tasks (eg.SOP sign off) for their team are completed at handover of the car to next station / process. Management and control of legacy work.
• Leads team to strive for the achievement of zero defects through communication, training, route cause identification and implementation of improvements.
• Clear communication to section leader, escalating issues by exception.
• Minimise none value add time through planning, task allocation and development of team.
• Responsible for team members and self-development to ensure competency are at the required level.
• Together with section leader responsible for completing mid and end of year appraisals.
• Manage tools and materials in an appropriate and efficient way (eg. Pick release, calibration, pre use checks, storage).
• To develop, promote and adhere to departmental housekeeping and audit policy.
• Support and co-ordinate continuous improvement activities.
• Identifying the need for overtime and agreeing it with the Section Leader.
• Deputise for and support section leaders as required with daily activities (team briefing, attend meetings etc.)