Quality Director

at  coty

ABOUT COTY

We’re Coty, one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment.

ESSENTIAL SKILLS & EXPERIENCE

Chemistry master or equivalent degree qualified
5 or more years’ site based quality leadership experience within cosmetics/consumer goods/Medical device/pharmaceutical industry
Be familiar with relevant laws and regulations (ISO 22716, …) , mandatory national standards, technical specifications
Be familiar with statistical sampling rules (ISO2859)
Strong capabilities in root cause problem solving, process control technics and change management monitoring
Knowledge of bulk making, Production packing processes and filling techniques
Knowledge and experience of R&D or industrialization of new products
Required characteristics & behaviours
Calm under pressure
Able to be decisive and a fearless decision maker
Drives activity in others with energy, likes to get things done
Data driven mindset
Able to identify, rate and minimize risks
Desires autonomy, but knows when to ask for support or to escalate issues
Team player, sees the bigger picture on site
Strong communication skills across various stakeholders
Great project mgmt. skills
Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands.
Knowledge of the industrialization processes especially for new products, mainly on the success criteria setting.
Clear oral and written communication in English

THE ROLE

The role of the Quality director is to oversee all quality assurance and quality control (rom raw materials to finished products) functions at the manufacturing site. This role ensure the factory delivers Quality products in compliance with Safety, Quality and Regulatory requirements; meeting customers and consumers expectations. The quality director will drive continuous improvement initiatives, manage the quality team and collaborate with other departments to enhance overall product quality and operational efficiency.
Key Success Measures
KPI mgmt.: set, report and continuously improve key measures of success
Key KPI’s – Compliance, Quality Alerts and Incidents, Right First Time, Defects, Consumer and Customer Complaints, Initiative Right First Time and Cost of Quality.

CORE RESPONSIBILITIES:

QHSE fundamentals: Apply, respect and enforce norms and process related with hygiene and safety in direct and indirect environment and including flow of products, people and machines. Escalate and share identified safety risks in quality department using safety management tools.
Quality Assurance: Oversee the development and implementation of quality control procedures and standards. Ensure all products meet quality specifications before they reach the market. Is responsible to approve procedures and specifications.
Regulatory Compliance : Is responsible for releasing site manufactured finished goods on the market. Ensure compliance with all local, national, and international regulations related to cosmetic manufacturing (GMP : ISO 22716, …) . Stay updated with changes in regulations and implement necessary changes promptly.
Day to day: ensure that daily direction setting is in place to allow the right activities to be carried out on any given day. Assure raw material, pack materials, bulks and Finished goods are inspected according to Coty specifications. Investigate consumer complaints and provide feedback to consumer affairs and implement improvement actions to improve this result.
Industrialization of New Products : ensure a seamless process from R&D through to industrialization.
Supplier Quality: assessment and resolution of supply quality issues. Share with procurement quality requirements for new suppliers identification; develop continuous improvement program with suppliers in order to contribute to plant’s service and costs targets
Documentation: development and maintenance of standard operating procedures
RSPO : Manage RSPO audit and assure requirements regarding RSPO certification.
Manage Overhead spend for QA department
Halal : Act as a gatekeeper of all Halal regulations, including the delivery of in-house training here relevant