Quality Engineer Analyst

at  CLARK Material Handling Company

The Quality Engineer Analyst will provide technical and data analytic support for completed trucks sold through CLARK Material Handling North America from both US production and Imported products.

BASIC QUALIFICATIONS:

• Bachelor’s Degree in Engineering or Quality related field preferred.
• Completion of drafting or 3D modeling class or equivalent employment experience required.
• Experience or class using NX CAD preferred.
• Entry level position – Involvement in clubs, activities, hobbies and internships demonstrating mechanical aptitude preferred.
• Excellent communications skills (both oral and written)
• Strong organizational and advanced computer skills a must.
• High level of analytical skills and problem-solving skills required in order to identify and solve problems.
• Ability to compile, display, and analyze data in a logical format and to use the data to gain insight to implement corrective action.
• Able to effectively handle multiple date driven tasks.
• Basic mechanical understanding of fork truck design or automotive design and operation preferred.
• Must be able to travel abroad including North America and Internationally periodically.
• Knowledge of Korean, Vietnamese, Indian or Chinese Languages preferred but not required.
• Must be authorized to work in the USA indefinitely without sponsorship

• Evaluate manufacturing problems, product problems, and field complaints to determine opportunities for improving manufacturing, product performance and field service. Analyze data to identify and permanently implement corrective actions to eliminate root cause(s).
• Publish weekly and monthly Key Performance Indicator Reports.
• Complete data analytics on warranty data to identify warranty reduction products.
• Support Current Product Engineering as it relates to reducing warranty issues on imported product.
• Read and interpret blueprints, engineering drawings and analyze fit / tolerance of solid models in NX CAD software.
• Layout/inspect parts and assemblies to identify root cause of problems.
• Develop and generate prints for inspection gages.
• Learn Polyworks Inspection software and generate analytics.
• Use standard measuring and test equipment including torque wrenches, micrometers, multi-meters, calipers, durometers, thread gauges, hardness testers, verniers, coordinate measuring equipment.
• Document and record issues found on other Clark factory trucks and parts. Keep thorough records of costs and expenses relating to the CMHC rework of all Clark products. Submit chargebacks for rework costs of imported products.
• Apply problem solving techniques and cross functional activities to resolve significant problems.
• Participate in the development of quality strategic planning, defining or developing – cost of quality, future role of quality, measuring quality, etc.
• Work with dealers and customers in quality related disciplines such as root cause
  analysis, continuous improvement, corrective/preventive actions and problem solving.