Quality Engineer

at  ITM Power PLC

WHAT ARE WE LOOKING FOR

As a Quality Specialist for ITM Power you will form part of the Quality Team which has overall responsibility for ensuring that the whole product development process and final product manufacturing meets our high quality and safety standards.
You will be expected to uphold the safety policies and be responsible for performing inspections on products at various stages of production, carrying RCCA activities for non-conforming product, ensure that customer/regulatory standards are being met, compliance to company quality standards are followed.
You will be carrying out inspections and investigations, reporting and presenting findings to key stakeholders taking ownership of Non-Conformity Reports, from identifying route cause to seeking solutions and implementing them. You will need to be competent in applying Statistical Process Control (SPC) Measure System Analysis (MSA), 8D Problem Solving Processes and Gage Repeatability & reproducibility (G R&R). You will be expected to follow 5S principles and Health and Safety policies and related procedures.
You will liaise and visit suppliers as required, engage with external stakeholders, and represent the values of ITM Power. You will be expected to understand and communicate issues and complete measurement comparisons feedback to ITM where necessary to ensure that the “Quality” voice is heard within ITM.
The successful applicant will have excellent communications skills, both written and verbal, being able to evidence your arguments and persuade, influence, and motivate others outside of your immediate team. Building relationships across all key stakeholders and demonstrating a positive, results focused attitude.

KNOWLEDGE AND EXPERIENCE

• Engineering qualification (HND or Degree) preferred.
• Experience with ISO9001 (IATF16949 or AS9110 preferred
• Minimum 5 years’ experience in a similar role
• Formal Quality Control or Quality Assurance training preferred
• Auditing qualification (Preferably Lead Assessor)
• Clean Driving licence

Knowledge of or capacity to learn:

• measuring equipment Vision Measuring Machine, Comparator, Polyworks (VMM/CMM) (Including programming), Vernier, micrometres height gauges, bore gauges, thickness checking, surface finish, Gauge R&R and SPC, Minitab
• Geometric Dimensioning and Tolerance
• Knowledge of and adherence to safety standards
• Knowledge of problem-solving tools (8D, cause & effect, pareto, PPS, QOS/4panel etc)
• Ideally Green belt trained
• Knowledge of 3D measurement
• Knowledge of Quality planning and defect prevention tools (Poke yoke / FMEA / Control plans)
• Experience of working within ISO9001 management systems
• Experience of supplier development
• working with an ERP / MRP system
• working in a manufacturing / engineering environment - mechanical or electrical systems
• reading and following engineering drawings and technical specifications

SKILLS AND ABILITIES

• Multi-task, prioritise and adapt to shifting business priorities
• Good written, verbal and listening communication skills
• Attention to detail
• Good time management
• Analytical thinker
• Proficient in computer skills including Microsoft Office, PowerPoint, Excel, and Word
• Proficient in the use of metrology tools
• Ability to work as part of a team
• Read and understand blueprints, detailed engineering drawings, quality standards and work orders

• Take ownership of Non-conformance reporting process (NCR) - Raise, Log, investigate route cause, take and record measurements and collate data, co-ordinate relevant technical and departmental input, and steer them towards solution implementation. Liaise with non-conformance owners (Internal and external) – to coach and guide to conclusion
• Ensure segregation of NCR items from ‘Good’ product. Apply 8D, MSA and SPC protocols as required
• Raise Non-conformance reports (NCR) as required
• Facilitate control items raised to NCR via segregation from good product
• Accurate and timely performance of validations, verifications, and inspections; always exploring route cause and highlighting quality concerns appropriately, produce and share recorded findings such as but not limited to
• In-process inspections at key areas of the production line
• Perform dimensional and visual inspections on machined parts
• Complete final QC inspections of parts and assemblies via visual and measurement tests
• Present out results of investigations to internal and external stakeholders
• Programme the virtual Machine Monitor (VMM) ensuring effective use and accurate output
• Complete capability studies and GR&R. Record and report findings, including supporting data and solutions. Purchase appropriate gauging equipment, if required
• Complete and record accurate measurements. Provide measurement support and be involved with improvement projects (Supplier, ITM and customer)
• Author technical reports and complete technical file, drawing from internal and external stakeholders where required
• Record data on all new procedures performed for new parts
• Write work instruction for specific tasks
• Participate in the regular Materials Review Boards (MRB)
• Identify and escalate manufacturing issues to Team Leader and/or Supervisor, participate in resolution process
• Achieve set productivity targets and identify ways of improving productivity
• Identify and support Continuous Improvement activates.
• Ensure safe working practices are carried out to minimise risks, identify and report Safety, Health, and Environment issues
• Modify business processes where they can be made better or more robust
• Prepare documents ready for start of production (and train out where appropriate)
• Be a technical point of contact for quality issues to give guidance/support to get concerns resolved within ITM
• Identify potential failure modes as early as possible in the project i.e. Plan for Quality
• Work with Production and Design teams on Process DFMEA (Design Failure Modes Effects Analysis) and DFM (Design for Manufacture) system
• Compile documentation to evidence Quality Planning activity, ensure that documents are prepared to support start of production
• Identify where Poke yoke systems/methodology can be implemented