Quality Enhancement Analyst - PPDR - FT Admin (ID: 28946)

at  Humber College

KNOWLEDGE AND SKILLS

Five (5) to nine (9) years of relevant post-secondary experience in academic planning and quality assurance processes, and systems including program development, program review, and accreditation.

• Experience working in postsecondary quality assurance in compliance with Ministry requirements, including familiarity with the Credential Validation Service (CVS), Post-secondary Education Quality Assessment Board (PEQAB) and the Ministry of Colleges and Universities (MCU) within an Ontario Context.
• Excellent knowledge of educational systems (preferably the college sector), standards and best practices, nationally and internationally, coupled with an ability to analyze complex information, identify problems, and make judgements to adapt ideas to the institutional QA mandate and culture.
• Ability to promote excellent working relationships with academic and non-academic staff.
• Advanced listening, verbal, and written communication skills, and an ability to negotiate with various people is essential to arrive at a consensus.
• Excellent analytical skills and the ability to interpret data, metrics, and reports from a variety of databases, and translate complex information and processes for internal stakeholders
• Collaborative leadership skills and the ability to motivate a project team to complete a project/goal/task.
• Strong report writing skills, government reporting experience preferred.
• Consensus-building skills; ability to promote excellent working relationships with both academic and non-academic staff and demonstrated ability in conflict resolution.
• Ability to anticipate challenging situations and proactively seek guidance from their direct manager or PPDR leadership.
• Ability to organize, multi-task and prioritize day-to-day tasks (including inquiries) with minimal oversight/intervention.
• Use conflict resolution, negotiation, and mediation skills to move an individual/project team forward.
• Excellent computer software skills (especially MS Office, and data analysis programs)

EDUCATION

University degree required
Master’s degree preferred in Higher Education, Education, or equivalent

Reporting to the Associate Dean, Program Planning, Development & Renewal, the Quality Enhancement Analyst supports institutional quality assurance initiatives to advance program planning, development, and review in order to enhance Humber’s Continuous Improvement Framework.
The Quality Enhancement Analyst is responsible for coordinating, communicating, and project managing activities and priorities related to the Ontario College Quality Assurance Audit Processes, as well as program accreditation applications and renewals.
The incumbent will work on an ongoing basis with the AD, PPDR to advise on the renewal and enhancement of internal processes in response to changes at the systems-level, trends in higher education relating to aspects of building a quality culture, and continuous improvement initiatives.