Quality Improvement Consultant II

at  Baylor Scott White Health

JOB SUMMARY

Provides senior level consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to help BSWH strategy to deliver high-quality, safe care and achieve excellence by regulatory statutes, policies and procedures.

• Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.
• Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed.
• Provides professional leadership, coaching and mentoring of team members and managers in the provision of quality, safe care and regulatory issues.
• In partnership with teams and managers, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data testing of high-risk problem prone, and high-volume processes.
• Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
• Works with applicable staff to use appropriate audit strategies, data extraction, experienced observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service.
• Partners in the development, interpretation, and administration of policies, procedures, and practices by goals of providing high-quality, safe care and federal and state requirements.
• Applies a wide range of data techniques, and process or quality improvement tools to drive improvements.
• Represents BSWH at local, regional, state, or national health care partners.
• Participates and/or managers unit and/or facility huddles
• Helps the ZERO Harm rounding process as directed by leadership