Quality Manager

at  General Homecare

ABOUT THE OPPORTUNITY:

The Quality Manager will support the function of the Quality team and the wider GH team to ensure implementation and maintenance of quality standards and achieve exceptional client outcomes through (1) consistent and reliable high-quality services compliant with all applicable laws and regulations (2) underpinned by a lived quality & safety culture and capabilities across the organisation and (3) hands-on, agile & pragmatic guidance and practices to continuously improve quality outcomes.
The successful candidate will work towards desired outcomes through supporting the business with a range of areas such as audits, incidents, policy review, risk identification and training.
This position reports directly to the Head of Quality and has one direct report.
Hybrid/flexible working arrangements will be considered and the successful candidate may call any of our Melbourne offices (Carnegie, Carrum Downs or Tullamarine) ‘home’.

ABOUT US:

General Homecare (GHC) is a leading Australian home-based care group: we believe our community deserves care provided with kindness, courage, and excellence. The GHC group consists of five businesses: 2 in NSW and 3 in Melbourne.
Our collective commitment is to assist older Australians and people living with a disability through personalised care solutions focused on helping our clients achieve their aspirations for independence, dignity & control.
We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Please refer the Job description for details