Quality Manager

at  Leggett Platt

We, at Leggett & Platt Inc., are searching for a Quality Manager within our Quality team to help support our Automotive business. Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry? Our automotive products fall into four primary groups: Seating and Lumbar support, Wireless Charging, Motors and Actuators, and Mechanical Cables. If you join our team, your work will ensure people across the world have a little more comfort in their lives.
As a Quality Manager, you will be responsible planning, coordinating and directing quality assurance activities to provide governance, maintenance and ensure compliance with the Company’s Quality Management System in order to maintain defined standards. The responsibility of this role is also to fulfil the quality requirements and obligations from the customers.

What will you be doing as a Quality Manager:

• Implement, improve, and monitor the company’s management system to meet customer and LPA’s requirements and expectations. Lead, develop, and coach branch quality staff to play the roles of police, doctor, and coach, and facilitate quality branch activities
• Review and develop action plans to improve branch KPIs (cost of poor quality, internal PPM, customer PPM, PPAP submission on time). Lead problem solving (8D report, etc.), implement corrective actions in a branch, and document it in knowledge database
• Manage quality department to provide support to branch operations (such as continuous improvements and LAMPS) and service to the customer. Establish and implement procedures to ensure quality of the incoming and outgoing material
• Develop methods to check and ensure midstream and upstream quality in new products (APQP and safe launch) and ensure quality of existing products.
• Compliances of quality, regulatory, and customer requirements, such as ISO 14001, IATF 16949, and ISO/IEC 17025
• Hold the branch team accountable for maintaining records and reports in a concise manner and update documents accordingly
• Maintain/improve customer and supplier intimacy through customer visit/contact and create effective working relations
• Fulfill responsibilities in Health & Safety as defined by legislation and the company’s H&S program. Leading a safety first approach maintaining a zero-accident culture. Ensures and monitors work, accident prevention, and safe working environment across the business

To be successful in this role, you’ll need:

• Degree as Engineer or comparable education with strong operational focus
• Certified auditor acc. to IATF 16949, VDA 6.3
• 7+ professional experience within Quality
• Experience in the automotive sector, especially in Quality and Production
• Experience in audits and certifications
• Knowledge of Management Systems ( IATF 16949, VDA, customer requirements)
• Exceptional analytical, conceptual and problem-solving abilities
• Strong oral and written communication and team skills
• Proven skills in conflict management and networking
• High persuasive nature, especially during negotiations and compliance initiatives
• Strong background in project management, lean management, process improvement

What will you be doing as a Quality Manager:

• Implement, improve, and monitor the company’s management system to meet customer and LPA’s requirements and expectations. Lead, develop, and coach branch quality staff to play the roles of police, doctor, and coach, and facilitate quality branch activities
• Review and develop action plans to improve branch KPIs (cost of poor quality, internal PPM, customer PPM, PPAP submission on time). Lead problem solving (8D report, etc.), implement corrective actions in a branch, and document it in knowledge database
• Manage quality department to provide support to branch operations (such as continuous improvements and LAMPS) and service to the customer. Establish and implement procedures to ensure quality of the incoming and outgoing material
• Develop methods to check and ensure midstream and upstream quality in new products (APQP and safe launch) and ensure quality of existing products.
• Compliances of quality, regulatory, and customer requirements, such as ISO 14001, IATF 16949, and ISO/IEC 17025
• Hold the branch team accountable for maintaining records and reports in a concise manner and update documents accordingly
• Maintain/improve customer and supplier intimacy through customer visit/contact and create effective working relations
• Fulfill responsibilities in Health & Safety as defined by legislation and the company’s H&S program. Leading a safety first approach maintaining a zero-accident culture. Ensures and monitors work, accident prevention, and safe working environment across the busines

To be successful in this role, you’ll need:

• Degree as Engineer or comparable education with strong operational focus
• Certified auditor acc. to IATF 16949, VDA 6.3
• 7+ professional experience within Quality
• Experience in the automotive sector, especially in Quality and Production
• Experience in audits and certifications
• Knowledge of Management Systems ( IATF 16949, VDA, customer requirements)
• Exceptional analytical, conceptual and problem-solving abilities
• Strong oral and written communication and team skills
• Proven skills in conflict management and networking
• High persuasive nature, especially during negotiations and compliance initiatives
• Strong background in project management, lean management, process improvemen