Quality, Risk and Education (QRE) Coordinator

at  Closing the Gap Healthcare

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home-based and community-setting services.
We are seeking a highly organized and detail-oriented individual to join our team as a Quality, Risk, and Education (QRE) Coordinator. This role is crucial in ensuring that our organization maintains high standards of quality in its operations, through effective document management and data analytics.
The QRE Coordinator will work closely with various departments to support their strategies, policies, and procedures aimed at enhancing overall quality, minimizing risks, and fostering a culture of continuous learning and improvement.

SKILLS NEEDED FOR SUCCESS:

• Diploma in Business Administration, Office Administration or healthcare Administration
• You must be highly adaptable and independent professional with excellent communication skills, thriving in collaborative environments, prioritize customer service, and effectively manage tasks, demonstrating both flexibility and a strong team-oriented approach
• Demonstrated excellence in computer proficiency, including encoding accurate information and use of Microsoft Suite, Visio, Adobe Acrobat Pro, SharePoint, Excel, Electronic Survey tools (i.e. Survey Monkey) and other related software.
• Experience with PowerBI preferred.

WHO WE ARE:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited, and government (Ministry of Health) funded organization.
We are dedicated to providing people of all ages the highest level of care across a wide range of home-based and clinic healthcare services. Everything we do is based on ethical principles and compassion, together with our commitment to meet the highest practice standards. We are, in every way, A Team Made for Caring™.

• Organize and maintain QRE related information and data in alignment with quality, risk management and training activities
• Collects, compiles, and transfers data from various sources to create QRE reports, encompassing quality monitoring reports, Client Safety Plans, Quality Improvement Plans, workforce surveys, annual reports and alike.
• Utilize SharePoint to publish and post corporate forms and documents, ensuring they are organized in the appropriate and accessible manner.
• Monitor and tracks all risks, complaints, compliments, and incidents that impacts our quarterly and annual indicator report
• Uses data analysis tools (e.g., excel, power BI, and data dashboard) to conduct basic analysis from the data collected