Quality Solutions Engineer Sr (all genders)

at  Plexus

Be You - Our people create our best Plexus.
Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.
We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.
Who we are and what we do?
We help our customers deliver products to the world which have a profound impact on people’s lives.
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.
Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.
This position plays a crucial role with the development, deployment and oversight of global processes, including tools, methods, training and systems. These processes are the foundation of the Quality Management System used to effectively ensure a consistent high level of quality, reliability, and performance of Plexus products and services. This role is responsible to uphold and govern compliance to internal and external quality standards and regulatory requirements. This role will work closely with subject matter experts globally to ensure processes are standardized and effectively implemented to achieve expected results.

Key Job Accountabilities:

• Process Management – Identify innovative process improvements and lead the planning, implementation, and management of changes and associated risks, ensuring global quality processes are effectively implemented, compliant with governing requirements and aligned with business needs.
• Measurement, Monitoring and Oversight – Lead the development, deployment and oversight of said metrics to monitor effective implementation and standardization. Collect, compile, and analyze data to identify and facilitate innovative and proactive process improvements with key stakeholders.
• Change Agent - Lead continual improvement activities, including the creation, development, and implementation of process changes to optimize productivity and reduce defects.
• Quality & Regulatory knowledge – Maintain subject matter expertise in internal and external quality and regulatory requirements. Mentor/Coach and provide training/direction/guidance to regional and site management teams and stakeholders.
• Strategic development – Contribute to strategic direction and decisions related to Quality Management System structure, processes and continual improvement to ensure the current and future needs of the business are met.
• Audits - Lead (i.e. plan, coordinate, conduct, report) internal audits, and host external audits/regulatory-inspections of the Quality Management System to ensure compliance to key standards (ISO 9001, ISO 13485, & AS9100).

Education/Experience Qualifications:

• Requires a minimum of 8 years of related experience with a Bachelor’s degree or equivalent work experience.

A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications:

• Advanced quality planning skills.
• Expert working knowledge of Quality Management System standards (ISO 9001, AS9100, ISO13485).
• Expert and demonstrated Lean concepts and tools.
• Advanced cross-functional team building skills across multiple sites/regions.
• Demonstrated ability to quantify and assess benefits/risks of process improvements.
• Problem Solving - Ability to identify a problem, gather and analyze information to identify Root Cause and develop effective solutions.
• Interpersonal Communication - The ability to listen and clearly communicate in an empathic, personable and succinct manner.
• Demonstrated resilience - Handles adversity and quickly recovers from difficulties with a positive attitude.
• Ability to work independently & self-driven - Ability to prioritize work in an organized fashion without specific direction or supervision.
• Emotional Intelligence - Be aware of, control and express emotions appropriately. Handle interpersonal relationships in rational manner.
• Passionate /Enthusiastic - Ability to inspire and motivate others through personal optimism, excitement, curiosity and drive.
• Demonstrated ability to lead global improvement projects and multi-task in a dynamic and global environment.
• Demonstrated ability to interact and influence across multiple sites, regions, and personnel
• Systems Thinking - Ability to see any activity as a process in a logical sequence with Inputs, Operations and Outputs.
• Global Perspective – Ability to understand the needs of the of the global organization and implement solutions in the best interest of Plexus as a whole.
• Strong and demonstrated ability to mentor and coach others.
• Applied knowledge of applicable industry standards and regulations, including expertise in medical device regulations.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Plexus is a global organization, whose headquarters are located in the United States and whose services are offered through its international affiliates. In order to meet the needs of its Customers, many of which are also international organizations, Plexus operates under a matrix organizational structure whereby employees are expected to interact with colleagues, managers and senior leadership in any of our international locations. Therefore, although the position described herein is offered by Plexus Deutschland GmbH, the services of the employee are rendered in a global or group-wide context.
For additional information on Plexus’ international locations, please visit
https://www.plexus.com/en-us/about/locations
Why you will love it?
At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.

At Plexus, you will find:

• A workplace centered on collaboration and integrity
• Supportive leadership teams that value work-life balance through a flexible work environment
• An inclusive environment that values diverse backgrounds, experiences, and expertise
• Flexible career paths across a variety of disciplines
• Innovative design solutions and state-of-the-art technology that improves lives
• Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

• Bespoke development plan
• Online learning and formal development programs
• Full-time, permanent employment contract
• Enhanced pension contributions
• 33 days of annual leave (inclusive of public holidays)
• Paid family leave
• Private medical insurance
• Group income protection insurance
• Employee Assistance Program (EAP)
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to work scheme
• Volunteer time off
• Flexible Hybrid Working Available (role dependent)
• Life assurance
• Occupational health
• Vision care discounts
• Discount schemes
• Company sick pay scheme
• Onsite gym/ discounted gym

Application Process
We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences

• Bespoke development plan
• Online learning and formal development programs
• Full-time, permanent employment contract
• Enhanced pension contributions
• 33 days of annual leave (inclusive of public holidays)
• Paid family leave
• Private medical insurance
• Group income protection insurance
• Employee Assistance Program (EAP)
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to work scheme
• Volunteer time off
• Flexible Hybrid Working Available (role dependent)
• Life assurance
• Occupational health
• Vision care discounts
• Discount schemes
• Company sick pay scheme
• Onsite gym/ discounted gy