Quality Systems Specialist

at  Mars

JOB DESCRIPTION:

There is an exciting opportunity to join the Canadian Business within the Quality & Food Safety function as the Quality Systems Specialist. The purpose of this role is to maintain, design and improve the site Quality Management System to comply with the Mars Global Quality Standards.

• Identify and lead continuous improvement initiatives to drive product quality, cost reduction, process capability and consumer/customer complaint reductions.
• Support external business partners including External Manufacturers and Distribution Centers including acting as a Lead Auditor
• Participate in the Mars Canada Internal Audit team and support 2nd and 3rd party Market Unit audits.
• Support customer requests for information related to Q&FS.
• Support the Segments by conducting market quality panels, training, and providing recommendations to improve brand and product quality.
• Support activity management and new product introductions by leading qualifications at co-packers, conducting risk assessments, and providing support to External Manufacturers.
• Maintain and support the implementation and compliance of Global Q&FS standards for the Canadian Market Unit
• Investigate and rectify issues related to quality and food safety through the incident management program.
• Ensure hold management of non-conforming product within the Canadian market.
• Review and approve Concessions and Change Controls to assess impact to the Canadian Market Unit.
• Support Q&FS inventory management including SLOMO, Donations and Destructions
• Responsible for following all Quality and Food Safety Policies and applicable procedures including completing any required training (e.g. License to Operate).