QVMAG Support Officer

at  City Of Launceston

POSITION REQUIREMENTS/COMPETENCIES

Organisational
Community Focussed: considers community/customers in decision making
Communicate and Engage: demonstrates self-awareness & encourages open discussions & contributions from
others
Create and Innovate: displays initiative & considers different ideas and perspectives
Safety Focussed: takes responsibility for own and team’s health, well-being and self-care

QUALIFICATIONS AND EXPERIENCE

Working with Vulnerable People check or ability to obtain.
An interest in, or experience in any of the following areas of QVMAG activities:
1. Public Programs
2. Education Programs
3. Planetarium Programs
4. Functions and Events
5. Exhibitions
6. Collections
7. Front of House

POSITION PURPOSE (WHY DOES THIS POSITION EXIST)

The QVMAG Support Officer is a broadly defined casual role which supports the various activities of
QVMAG as required during periods of heightened service delivery.
The position/s support service delivery across a number of service deliverables including public
programs, education, exhibitions, functions and events, planetarium, strategic collections, and front of
house.

ACCOUNTABILITIES ACTIVITIES/TASKS INCLUDE: SUCCESS LOOKS LIKE …

Collections Assist QVMAG staff in identified Collections activities: Supporting QVMAG in the
Assist with project work including the successful delivery
documentation and housing of objects,
movement of objects and stocktaking
Assist with relocation or movement of QVMAG
assets and objects
Administration support (data entry and
collation, general office duties)
Business Support Assist QVMAG staff in identified administration and Supporting QVMAG in the
Front of House duties such as successful delivery
Greets and acknowledge visitors as they enter
and move through the QVMAG sites
maintaining a professional appearance and
demeanour (including adhering to uniform
policy)
Daily cleaning and general maintenance of
museum spaces, and other cleaning as
required
Assist with relocation or movement of QVMAG
assets from site to site
Administration support (data entry and
collation, answering enquiries, general office
duties)
Assist with programs and events
Work Safely with a Perform all work in a safe manner in accordance with
Duty of Care for fellow the City of Launceston’s Occupational Health and
employees and ensure Safety Policy and Procedures
procedural compliance
While at work, a worker must –
(a) take reasonable care for his or her own health and
safety; and
(b) take reasonable care that his or her acts or
omissions do not adversely affect the health and
safety of other persons; and
(c) comply, so far as the worker is reasonably able,
with any reasonable instruction that is given by the
person conducting the business or undertaking to
allow the person to comply with this Act; and
(d) cooperate with any reasonable policy or procedure
of the person conducting the business or undertaking
relating to health or safety at the workplace that has
been notified to workers.
(Section 28 Work Health & Safety Act 2012)
Note: Whilst the key functions and responsibilities for the role are set out above, the Council may
direct an employee to carry out such duties or tasks that are within the limits of the employee’s skill, competence
and training.