Radiology Appointments Clerk

at  Mersey and West Lancashire Teaching Hospitals NHS Trust

Do you want to be part of our very friendly, hard-working and forward thinking Appointments Team? If yes - a vacancy has arisen in this area of the Radiology Department.
The department provides a 7 day imaging service, and therefore the post will include evening, weekend and bank holiday duties on a rotational basis.
The successful candidate will work as part of a team to ensure the smooth running of this very busy department, by booking appointments for a wide range of radiology procedures.
Interviews - Week commencing 01.07.2023
The successful candidate will work as part of a team to ensure the smooth running of this very busy department, by booking appointments for a wide range of radiology procedures.
Applicants should be hard working, enthusiastic and well-motivated with good organisational and communication skills.
The post holder will be expected to cover the duties of other clerical staff in the Radiology department during times of sickness absence or annual leave.
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1 st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Make appointments following appropriate imaging services pathways.
Register patients on relevant Trust Information System or update details if patient already registered.
Enter referrals promptly onto computerised Radiology Information System using waiting list coding.
Ensure rapid justification of referrals by relevant radiographic staff to meet urgent/two week cancers.
Send out partial/full booking letters as appropriate.
Answer all appointment queries in accordance with departmental guidelines in a professional and courteous manner.